Patient Advisor (Surgical & Non-Surgical)
Marylebone, United Kingdom | Posted on 14/07/2026
- Salary Up to 40,000 pa basic + commission
- City Marylebone
- Province City of London
- Country United Kingdom
- Postal Code W1
Job Description
Senior Patient Advisor – Full-Time, Permanent
Location: Central London
I’m currently recruiting on behalf of a highly respected and prestigious aesthetic business based in Central London. They are seeking a Senior Patient Advisor with a strong sales background to manage all incoming new client enquiries and convert these into consultations.
This is a full-time, permanent position offering excellent benefits and long-term career progression within one of the leading names in the industry.
Why This Opportunity Stands Out
Join a top-tier aesthetic and surgical clinic offering cutting-edge treatments
Enjoy a generous base salary plus commission- around £50K OTE pa
Benefit from free and discounted treatments
Receive monthly product incentives and continuous training
Increasing annual leave with each year of service (up to 5 extra days)
Be part of a close-knit, high-performing team in a fun and fast-paced environment
Key Responsibilities
Manage new client enquiries via phone and email, converting them into consultations
Deliver a five-star client experience from initial contact through to booking
Collaborate with the clinic and management teams to streamline the client journey
Troubleshoot and resolve any issues in the enquiry process
Share client feedback with marketing and management to support business growth
Reconnect with previous clients and share new offers or updates
Produce regular conversion reports for internal use
Handle diary management and administrative tasks with accuracy
What We’re Looking For
Proven experience in a sales-focused role within the cosmetic surgery or aesthetics industry
Alternatively, a sales-driven Assistant Clinic Manager looking for a new challenge
Professional and polished communication style, confident with high-profile clientele
Excellent written and verbal communication skills
Customer-focused with a genuine passion for aesthetics and delivering results
Strong organisational and administration skills
Full-time, permanent position – 40 hours per week (includes lunch breaks)
Working pattern: Monday to Friday 10am- 6pm, plus alternate Saturdays (with the following Friday to Sunday off when a Saturday is worked- weekends working from home)
Competitive salary depending on experience, plus commission
Free and discounted aesthetic treatments
Product and treatment-based incentives
Ongoing learning and development opportunities
If you’re a driven and experienced advisor looking to join a premium aesthetics business with real growth potential, I’d love to hear from you.
To apply or discuss this role in confidence, please get in touch.
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StudySmarter Expert Advice🤫
We think this is how you could land Patient Advisor (Surgical & Non-Surgical) in City of Westminster
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Aesthetics Talent often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Aesthetics Talent
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Aesthetics Talent. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Aesthetics Talent.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Aesthetics Talent.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Aesthetics Talent.
