At a Glance
- Tasks: Own the patient journey and manage daily operations in a luxury aesthetic clinic.
- Company: High-end independent aesthetic clinic in Hampstead, London.
- Benefits: Competitive salary, staff treatment benefits, 28 days holiday, and pension scheme.
- Other info: Clear progression opportunities and a chance to grow within a respected clinic.
- Why this job: Join a supportive team and make a real impact in a growing clinic.
- Qualifications: 3-5 years in a senior front-of-house or administrative role, ideally in aesthetics or luxury service.
The predicted salary is between 32000 - 36000 £ per year.
Location: Hampstead, London (close to Chalk Farm Tube Station)
Salary: £32,000–£36,000 per annum (DOE) + progression
Type: Full Time
Working Hours:
- 11:00–19:30 (1 hour lunch)
- Full-time
- Includes weekend work (roughly 2 weekends per month (Saturday & Sunday Inclusive), with time off in the following week)
About the Clinic
A luxury, independent aesthetic clinic based in the heart of Hampstead is looking to bring in a Senior Clinic Coordinator to support the continued growth of the business. This is a beautifully designed, high-end clinic with a strong focus on patient experience, attention to detail, and delivering exceptional results in a calm, boutique environment. The team is close-knit, supportive, and takes real pride in what they do. This is not a high-volume, rushed clinic. It’s about quality, relationships, and doing things properly.
About the Role
This is more than a front of house role. You’ll be the operational heartbeat of the clinic, owning the patient journey, managing the diary, and ensuring everything runs smoothly day to day. You’ll work closely with the Clinic Manager and Founder, with real opportunity to grow into a second-in-command position as the business continues to expand. This role would suit someone confident, well-presented, and naturally personable. Someone who communicates well, takes ownership, and isn’t afraid to speak up when something needs improving. A background in aesthetics is ideal, but candidates from luxury hospitality, dental or high-end customer service will also be considered if they understand premium client experience.
Key Responsibilities:
- Own the end-to-end patient journey, ensuring every interaction is professional, warm, and seamless
- Manage practitioner diaries, optimising bookings and resolving scheduling challenges
- Handle enquiries via phone, email, and social media in a timely and knowledgeable manner
- Maintain a high level of clinic presentation at all times, reflecting a premium brand
- Oversee patient billing, payments, and end-of-day financial reconciliation
- Manage stock levels and supplier relationships, ensuring the clinic is always fully prepared
- Support smooth daily operations alongside the wider clinic team
- Uphold clinic standards, policies, and procedures
- Work towards performance targets set by the Clinic Manager
About You:
- 3–5 years’ experience in a senior front-of-house, coordinator, or administrative role
- Ideally from aesthetics, private healthcare, dental, or a luxury customer-facing environment
- Highly organised with strong attention to detail
- Confident communicator who is professional, well presented, and personable
- Calm under pressure and able to solve problems proactively
- Takes ownership and enjoys responsibility
- Understands what exceptional, high-end client experience looks like
What’s on Offer:
- £32,000–£36,000 salary (DOE)
- Clear progression within the role
- Staff treatment benefits
- 28 days holiday (including bank holidays)
- Pension scheme
- Opportunity to grow within a respected, independent luxury clinic
Why Apply:
This is a brilliant opportunity to step into a senior, visible role within a growing, high-end clinic where you can truly make your mark. If you’re confident, organised, and love delivering a premium client experience, this role gives you the chance to take ownership and grow with the business.
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Senior Clinic Coordinator in Sheffield employer: Aesthetic Search
Join a luxury independent aesthetic clinic in Hampstead, where you will be part of a close-knit and supportive team dedicated to delivering exceptional patient experiences. With a focus on quality over quantity, this role offers clear progression opportunities, generous holiday allowances, and staff treatment benefits, all within a beautifully designed environment that values attention to detail and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Clinic Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the aesthetics or luxury service sectors. You never know who might have a lead on that Senior Clinic Coordinator role you’re after.
✨Tip Number 2
Show up in style! When you land that interview, dress to impress and bring your A-game. Remember, first impressions count, especially in a high-end clinic environment.
✨Tip Number 3
Be ready to chat about your experience! Prepare examples of how you've delivered exceptional client experiences in the past. This will show them you understand what it takes to thrive in their luxury setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Clinic Coordinator in Sheffield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you passionate about the role.
Tailor Your CV:Make sure your CV is tailored to the Senior Clinic Coordinator position. Highlight relevant experience in aesthetics or luxury customer service, and don’t forget to mention any specific achievements that demonstrate your ability to deliver exceptional client experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our clinic. Be specific about how your skills align with the responsibilities outlined in the job description, and express your enthusiasm for joining our close-knit team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Aesthetic Search
✨Know the Clinic Inside Out
Before your interview, take some time to research the clinic thoroughly. Understand their values, services, and what sets them apart in the aesthetic industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Senior Clinic Coordinator, you'll be the face of the clinic. Be prepared to discuss your experience in managing client relationships and delivering exceptional service. Share specific examples of how you've handled challenging situations with clients or improved their experience in previous roles.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Bring examples of how you've successfully managed schedules, resolved conflicts, or optimised processes in past positions. You might even want to prepare a brief outline of how you would approach managing the clinic's diary and patient journey.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your understanding of the role and the clinic’s goals. Inquire about their vision for growth, how they measure success in patient experience, or what challenges they currently face. This shows you're thinking ahead and are genuinely interested in contributing to their success.
