At a Glance
- Tasks: Own the patient journey and manage daily operations in a luxury aesthetic clinic.
- Company: High-end independent aesthetic clinic in Hampstead, London.
- Benefits: Competitive salary, staff treatment benefits, 28 days holiday, and pension scheme.
- Other info: Clear progression opportunities and a chance to grow within a respected clinic.
- Why this job: Join a supportive team and make a real impact in a growing clinic.
- Qualifications: 3-5 years in a senior front-of-house or administrative role, ideally in aesthetics or luxury service.
The predicted salary is between 32000 - 36000 € per year.
Location: Hampstead, London (close to Chalk Farm Tube Station)
Salary: £32,000–£36,000 per annum (DOE) + progression
Type: Full Time
Working Hours:
- 11:00–19:30 (1 hour lunch)
- Full-time
- Includes weekend work (roughly 2 weekends per month (Saturday & Sunday Inclusive), with time off in the following week)
About the Clinic
A luxury, independent aesthetic clinic based in the heart of Hampstead is looking to bring in a Senior Clinic Coordinator to support the continued growth of the business. This is a beautifully designed, high-end clinic with a strong focus on patient experience, attention to detail, and delivering exceptional results in a calm, boutique environment. The team is close-knit, supportive, and takes real pride in what they do. This is not a high-volume, rushed clinic. It’s about quality, relationships, and doing things properly.
About the Role
This is more than a front of house role. You’ll be the operational heartbeat of the clinic, owning the patient journey, managing the diary, and ensuring everything runs smoothly day to day. You’ll work closely with the Clinic Manager and Founder, with real opportunity to grow into a second-in-command position as the business continues to expand. This role would suit someone confident, well-presented, and naturally personable. Someone who communicates well, takes ownership, and isn’t afraid to speak up when something needs improving. A background in aesthetics is ideal, but candidates from luxury hospitality, dental or high-end customer service will also be considered if they understand premium client experience.
Key Responsibilities:
- Own the end-to-end patient journey, ensuring every interaction is professional, warm, and seamless
- Manage practitioner diaries, optimising bookings and resolving scheduling challenges
- Handle enquiries via phone, email, and social media in a timely and knowledgeable manner
- Maintain a high level of clinic presentation at all times, reflecting a premium brand
- Oversee patient billing, payments, and end-of-day financial reconciliation
- Manage stock levels and supplier relationships, ensuring the clinic is always fully prepared
- Support smooth daily operations alongside the wider clinic team
- Uphold clinic standards, policies, and procedures
- Work towards performance targets set by the Clinic Manager
About You:
- 3–5 years’ experience in a senior front-of-house, coordinator, or administrative role
- Ideally from aesthetics, private healthcare, dental, or a luxury customer-facing environment
- Highly organised with strong attention to detail
- Confident communicator who is professional, well presented, and personable
- Calm under pressure and able to solve problems proactively
- Takes ownership and enjoys responsibility
- Understands what exceptional, high-end client experience looks like
What’s on Offer:
- £32,000–£36,000 salary (DOE)
- Clear progression within the role
- Staff treatment benefits
- 28 days holiday (including bank holidays)
- Pension scheme
- Opportunity to grow within a respected, independent luxury clinic
Why Apply:
This is a brilliant opportunity to step into a senior, visible role within a growing, high-end clinic where you can truly make your mark. If you’re confident, organised, and love delivering a premium client experience, this role gives you the chance to take ownership and grow with the business.
Senior Clinic Coordinator employer: Aesthetic Search
Join a luxury independent aesthetic clinic in Hampstead, where you will be part of a close-knit and supportive team dedicated to delivering exceptional patient experiences. With a focus on quality over quantity, this role offers clear progression opportunities, generous holiday allowances, and staff treatment benefits, all within a beautifully designed environment that values attention to detail and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Clinic Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the aesthetics or luxury service sectors. You never know who might have a lead on that perfect Senior Clinic Coordinator role.
✨Tip Number 2
Show up in style! When you get an interview, dress to impress and reflect the high-end vibe of the clinic. First impressions matter, so let your personality shine through while keeping it professional.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role's responsibilities. Be ready to share examples of how you've delivered exceptional client experiences in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you top of mind for the hiring team.
We think you need these skills to ace Senior Clinic Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for delivering exceptional client experiences and how you can contribute to our close-knit team.
Tailor Your CV:Make sure your CV is tailored to the Senior Clinic Coordinator role. Highlight your relevant experience in aesthetics or luxury customer service, and showcase how your skills align with our focus on quality and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've owned the patient journey in previous roles and how you’ve handled challenges with a calm and professional approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to grow within our luxury clinic!
How to prepare for a job interview at Aesthetic Search
✨Know the Clinic Inside Out
Before your interview, take some time to research the clinic thoroughly. Understand their values, services, and what sets them apart in the aesthetic industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Senior Clinic Coordinator, you'll be the face of the clinic. During the interview, highlight your experience in managing client relationships and delivering exceptional service. Share specific examples of how you've handled challenging situations with grace and professionalism.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might even want to bring a sample of your scheduling techniques or tools that you’ve used in previous roles to illustrate your point.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your understanding of the role and the clinic's goals. Inquire about their approach to patient experience or how they envision the growth of the clinic. This shows that you're not just interested in the job, but also in contributing to their success.
