At a Glance
- Tasks: Guide patients through their journey from enquiry to treatment in a fast-paced clinic.
- Company: Established Harley Street aesthetic clinic with a strong media presence.
- Benefits: Up to £35,000 salary plus commission, flexible shifts, and rewarding environment.
- Other info: Opportunity for career growth in a dynamic and supportive team.
- Why this job: Make a real difference in patients' lives while earning competitive commissions.
- Qualifications: Experience in private healthcare or cosmetic surgery and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Location
Harley Street, London
Salary
- Up to £35,000 basic + commission
- An established Harley Street aesthetic clinic is looking for an experienced
Patient Coordinator to join its growing team.
Led by a well-known consultant with a strong media presence, the clinic receives a consistent flow of patient enquiries and offers a fast‑paced, rewarding environment for the right person.
This role is ideal for someone with experience in a private cosmetic surgery, aesthetic medicine, or elective healthcare setting, who enjoys guiding patients through a seamless journey from initial enquiry through to consultation and treatment.
It’s a sales‑facing position, but one that relies on trust, professionalism, and ethical conversion rather than hard selling.
You’ll be the first point of contact for patients, handling enquiries, coordinating appointments, and managing clinician diaries while delivering an excellent standard of patient care.
The clinic is open Monday to Friday, 9am–8pm, with shift patterns across these hours and a maximum of two late shifts per week.
Those evening shifts also offer the strongest commission potential, with higher‑value consultations helping to boost overall earnings.
What we’re looking for
- Based in London or within practical commuting distance.
- Currently working in the private healthcare sector.
- Experience as a Patient Liaison Adviser, Patient Coordinator, Patient Advisor, or similar.
- Background in private cosmetic surgery, aesthetic medicine, or elective healthcare.
- Proven ability to convert inbound patient enquiries into consultations and procedures.
- Strong experience managing diaries and the full patient journey.
Nice to have
- Experience with similar aesthetic and cosmetic providers.
- Evidence of strong sales performance, revenue ownership, or high‑value procedure conversion.
- Experience managing multiple clinicians or surgeons.
- Exposure to lead generation, conversion reporting, or patient email campaigns.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Patient Coordinator employer: Aesthetic Clinic
Join a prestigious Harley Street aesthetic clinic that prioritises patient care and professional growth. With a supportive work culture and a focus on ethical sales practices, you'll thrive in a dynamic environment where your contributions are valued. Enjoy competitive earnings potential through commission, flexible shift patterns, and the opportunity to work alongside a renowned consultant in the heart of London.
