At a Glance
- Tasks: Guide patients through their journey from enquiry to treatment in a fast-paced clinic.
- Company: Established Harley Street aesthetic clinic with a strong media presence.
- Benefits: Up to £35,000 salary plus commission, flexible shifts, and rewarding environment.
- Other info: Opportunity for career growth in a dynamic and supportive team.
- Why this job: Make a real difference in patients' lives while earning great commissions.
- Qualifications: Experience in private healthcare or cosmetic surgery and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Location
Harley Street, London
Salary
- Up to £35,000 basic + commission
- An established Harley Street aesthetic clinic is looking for an experienced
Patient Coordinator to join its growing team.
Led by a well-known consultant with a strong media presence, the clinic receives a consistent flow of patient enquiries and offers a fast‑paced, rewarding environment for the right person.
This role is ideal for someone with experience in a private cosmetic surgery, aesthetic medicine, or elective healthcare setting, who enjoys guiding patients through a seamless journey from initial enquiry through to consultation and treatment.
It’s a sales‑facing position, but one that relies on trust, professionalism, and ethical conversion rather than hard selling.
You’ll be the first point of contact for patients, handling enquiries, coordinating appointments, and managing clinician diaries while delivering an excellent standard of patient care.
The clinic is open Monday to Friday, 9am–8pm, with shift patterns across these hours and a maximum of two late shifts per week.
Those evening shifts also offer the strongest commission potential, with higher‑value consultations helping to boost overall earnings.
What we’re looking for
- Based in London or within practical commuting distance.
- Currently working in the private healthcare sector.
- Experience as a Patient Liaison Adviser, Patient Coordinator, Patient Advisor, or similar.
- Background in private cosmetic surgery, aesthetic medicine, or elective healthcare.
- Proven ability to convert inbound patient enquiries into consultations and procedures.
- Strong experience managing diaries and the full patient journey.
Nice to have
- Experience with similar aesthetic and cosmetic providers.
- Evidence of strong sales performance, revenue ownership, or high‑value procedure conversion.
- Experience managing multiple clinicians or surgeons.
- Exposure to lead generation, conversion reporting, or patient email campaigns.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Patient Coordinator in London employer: Aesthetic Clinic
Join a prestigious Harley Street aesthetic clinic that prioritises patient care and professional growth. With a supportive work culture and a focus on ethical sales practices, you'll thrive in a dynamic environment where your contributions are valued. Enjoy competitive earnings potential through commission, flexible shift patterns, and the opportunity to work alongside a renowned consultant in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Aesthetic Clinic.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Aesthetic Clinic.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Aesthetic Clinic, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Coordinator in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Aesthetic Clinic.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Aesthetic Clinic.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Aesthetic Clinic. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Aesthetic Clinic. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Aesthetic Clinic
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Aesthetic Clinic’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
