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- Tasks: Engage and guide customers to find their perfect skincare products.
- Company: Join a global retail leader focused on customer experience.
- Benefits: Enjoy product discounts, flexible hours, and growth opportunities.
- Why this job: Make a difference in customers' lives while boosting your career.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Part-time role with 24 hours per week and flexible availability.
The predicted salary is between 13 - 16 £ per hour.
A global retail organization is seeking a Retail Consultant in Greater London. The role involves engaging, listening, and guiding customers towards suitable products. Successful candidates will embody an exceptional customer experience while contributing to commercial success.
Qualifications include:
- Customer service experience
- Effective selling skills
- Strong communication abilities
The position is part-time at 24 hours per week and requires flexible availability, alongside a range of employee benefits including product discounts and development opportunities.
Skincare Retail Consultant — Empathetic Customer Experience employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Retail Consultant — Empathetic Customer Experience
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and customer service approach. This will help you connect with customers and show that you're genuinely interested in providing an exceptional experience.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. This will boost your confidence and help you articulate how you can guide customers towards the right products.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires flexible availability, make sure you highlight your willingness to work varied hours during interviews. This shows you're committed and ready to meet the needs of the business.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Skincare Retail Consultant — Empathetic Customer Experience
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about products and how they can enhance customer experiences. We want to see that you genuinely care about helping others find the right solutions.
Highlight Your Customer Service Skills: Make sure to emphasise your previous customer service experience. We’re looking for candidates who can engage and listen to customers effectively. Use specific examples from your past roles to demonstrate how you've successfully guided customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for the role by structuring your application well.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Aesop
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with popular products, ingredients, and trends in the industry. This will not only show your passion but also help you engage confidently with the interviewer about how you can guide customers effectively.
✨Showcase Your Empathy
Since the role focuses on an empathetic customer experience, prepare examples from your past where you've successfully listened to and understood a customer's needs. Highlight how you tailored your approach to ensure they left satisfied. This will demonstrate your ability to connect with customers on a personal level.
✨Practice Your Selling Skills
Think of scenarios where you had to sell a product or service. Prepare to discuss your techniques and how you overcame objections. Role-playing these situations with a friend can help you articulate your selling skills clearly during the interview.
✨Flexibility is Key
Since the position requires flexible availability, be ready to discuss your schedule openly. Show that you're adaptable and willing to work various shifts. This will reassure the employer that you’re committed to meeting their needs while balancing your own.
