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- Tasks: Engage and guide customers to find the perfect products for their needs.
- Company: Aesop is a global retail brand known for its high-quality skincare and commitment to sustainability.
- Benefits: Enjoy up to 50% off products, wellness leave, and access to training resources.
- Why this job: Join a creative, inclusive team that values personal growth and community impact.
- Qualifications: Customer service experience and strong communication skills are essential; skincare knowledge is a plus.
- Other info: Flexible hours available across central London signature stores.
Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time
Join to apply for the Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time role at Aesop
Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time
1 day ago Be among the first 25 applicants
Join to apply for the Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time role at Aesop
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
What We Are Looking For
- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- Strong communication and problem-solving skills
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
We are in search of Full Time and Part Time retail consultants. Applicants will be considered across central London signature stores and the successful applicants will have flexible availability and be open to location.
What’s On Offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include –
- Up to 50% product discount and bi-annual complimentary product allocation
- Cycle to work scheme
- Summer wellness leave options and paid volunteering allowance for all employees
- In-house Product and Core skills training
- Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
- Matched Gifting Policy – where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Personal Care Product Manufacturing
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Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time
✨Tip Number 1
Familiarise yourself with Aesop's product range and brand values. Understanding their commitment to sustainability and quality will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through volunteering or part-time roles, showcasing your ability to listen and empathise will be crucial in demonstrating your fit for the Retail Consultant role.
✨Tip Number 3
Network with current or former Aesop employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Be prepared to discuss your understanding of skincare and related products. Even if you don't have extensive knowledge, showing a willingness to learn and a genuine interest in the industry can set you apart from other candidates.
We think you need these skills to ace Retail Consultants | Aesop Central London (signature stores) | Part Time & Full Time
Some tips for your application 🫡
Understand Aesop's Values: Before applying, take some time to understand Aesop's commitment to sustainability and inclusivity. Reflect this understanding in your application by highlighting how your values align with theirs.
Tailor Your CV: Make sure your CV is tailored to the Retail Consultant role. Emphasise any customer service experience, effective selling skills, and your ability to work within a team. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and customer service. Mention any relevant experience and explain why you want to work at Aesop specifically. Make it personal and engaging.
Highlight Relevant Skills: In your application, be sure to highlight skills such as communication, problem-solving, and empathy. Provide examples of how you've used these skills in previous roles to enhance customer experiences.
How to prepare for a job interview at Aesop
✨Show Your Passion for Customer Service
Aesop values individuals who can engage and guide customers effectively. Be prepared to share examples of how you've provided exceptional customer service in the past, highlighting your ability to listen and respond to customer needs.
✨Demonstrate Product Knowledge
While a deep understanding of skincare is advantageous, showing a genuine interest in Aesop's products can set you apart. Familiarise yourself with their product range and be ready to discuss how you would recommend products based on different customer needs.
✨Emphasise Teamwork and Collaboration
Aesop looks for candidates who thrive in a team environment. Prepare to discuss your experiences working in teams, focusing on how you contributed to a positive atmosphere and helped achieve common goals.
✨Exhibit an Open Mindset
Aesop appreciates diversity and inclusion. During the interview, demonstrate your curiosity and willingness to understand different perspectives. Share instances where you've successfully navigated diverse environments or adapted to new ideas.