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- Tasks: Engage customers and guide them to the best skin care products.
- Company: Global retail organisation with a focus on customer experience.
- Benefits: Employee discounts, wellness initiatives, and flexible part-time hours.
- Why this job: Join a vibrant team and help customers feel their best with amazing products.
- Qualifications: Experience in customer service and a passion for skin care.
- Other info: Part-time role with 24 hours per week and opportunities for growth.
The predicted salary is between 10 - 13 £ per hour.
A global retail organization is seeking a Retail Consultant to engage and guide customers toward products. You will deliver exceptional customer experiences that contribute to commercial success in a part-time role of 24 hours per week.
The ideal candidate has experience in customer service, effective selling skills, and knowledge of the skin care industry.
This position offers various employee benefits, including product discounts and wellness initiatives.
Part-Time Retail Consultant — Skin Care & Customer Experience employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Consultant — Skin Care & Customer Experience
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can genuinely connect and guide them towards the right skin care solutions.
✨Tip Number 2
Practice your selling skills! Role-play with friends or family to boost your confidence. The more comfortable you are with engaging customers, the better you'll be at creating those exceptional experiences they’re looking for.
✨Tip Number 3
Network like a pro! Connect with others in the skin care industry on social media or at local events. Building relationships can lead to valuable insights and even job opportunities that might not be advertised.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part-Time Retail Consultant — Skin Care & Customer Experience
Some tips for your application 🫡
Show Your Passion for Skin Care: When writing your application, let your love for skin care shine through! Share any personal experiences or knowledge you have about products and how they can benefit customers. We want to see that you're genuinely excited about helping others find the right products.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer service. We’re looking for someone who can engage with customers and create memorable experiences. Use specific examples from your past roles to demonstrate how you've successfully handled customer interactions.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this role. Mention the skills and experiences that align with what we’re looking for in a Retail Consultant. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do! Just follow the prompts and submit your details.
How to prepare for a job interview at Aesop
✨Know Your Skin Care Stuff
Brush up on your knowledge of skin care products and trends. Be ready to discuss popular ingredients, different skin types, and how to recommend products based on customer needs. This shows your passion for the industry and helps you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to create positive customer experiences.
✨Practice Your Selling Techniques
Familiarise yourself with effective selling techniques, such as upselling and cross-selling. During the interview, be ready to role-play scenarios where you guide a customer towards a purchase. This will highlight your selling skills and confidence in engaging with customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
