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- Tasks: Engage customers and guide them to the perfect skincare products.
- Company: Global retail organisation with a focus on inclusivity and customer experience.
- Benefits: Significant product discounts, wellness programmes, and professional development opportunities.
- Why this job: Join a dynamic team and help create a positive shopping experience for all.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Flexible hours to fit around your studies or other commitments.
The predicted salary is between 13 - 16 £ per hour.
A global retail organization in Oxford is seeking a part-time Retail Consultant. In this role, you will engage customers and guide them towards suitable products, contributing to a successful and inclusive shopping experience.
The position requires previous customer service experience and strong communication skills. Additional benefits include significant product discounts, wellness programs, and opportunities for professional development. Flexible availability is a must.
Skincare Retail Consultant — Empathetic Customer Experience in Oxford employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Retail Consultant — Empathetic Customer Experience in Oxford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can genuinely connect and recommend the best options for them.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable engaging with different types of customers. The more confident you are, the better you'll be at creating that empathetic experience.
✨Tip Number 3
Show your passion for skincare! When you apply through our website, make sure to highlight your enthusiasm for helping others find the right products. A genuine interest can really set you apart from other candidates.
✨Tip Number 4
Be flexible and ready to adapt! Since the role requires flexible availability, be prepared to discuss how you can fit into their schedule. Showing that you're willing to go the extra mile can make a big difference in landing the job.
We think you need these skills to ace Skincare Retail Consultant — Empathetic Customer Experience in Oxford
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about products and how they can enhance customer experiences. We want to see that you’re genuinely excited about helping others find the right products.
Highlight Your Customer Service Skills: Make sure to emphasise your previous customer service experience in your application. We’re looking for someone who can connect with customers and create a welcoming atmosphere. Use specific examples to show how you've successfully engaged with customers in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your skills and experiences effectively. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace the digital world of retail.
How to prepare for a job interview at Aesop
✨Know Your Products
Before the interview, make sure you’re familiar with the skincare products offered by the company. Research their bestsellers and any new launches. This will not only show your enthusiasm but also help you engage in meaningful conversations about how these products can benefit customers.
✨Showcase Your Empathy
As a Skincare Retail Consultant, empathy is key. Prepare examples from your previous customer service roles where you successfully understood and addressed customer needs. This will demonstrate your ability to create an inclusive shopping experience that resonates with the company's values.
✨Practice Your Communication Skills
Strong communication skills are essential for this role. Consider doing mock interviews with friends or family, focusing on clear and confident responses. Pay attention to your body language and tone, as these can significantly impact how your message is received.
✨Be Flexible and Open-Minded
Since flexible availability is a must, be prepared to discuss your schedule openly during the interview. Show that you’re adaptable and willing to work various shifts. This will highlight your commitment to the role and your understanding of the retail environment.
