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- Tasks: Engage and guide customers to find their perfect skincare products.
- Company: Join a global retail leader in the skincare industry.
- Benefits: Enjoy product discounts, flexible hours, and development opportunities.
- Why this job: Be part of a team that creates exceptional customer experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Part-time role with 24 hours per week and flexible availability.
The predicted salary is between 13 - 16 £ per hour.
A global retail organization is seeking a Retail Consultant in Greater London. The role involves engaging, listening, and guiding customers towards suitable products. Successful candidates will embody an exceptional customer experience while contributing to commercial success.
Qualifications include:
- Customer service experience
- Effective selling skills
- Strong communication abilities
The position is part-time at 24 hours per week and requires flexible availability, alongside a range of employee benefits including product discounts and development opportunities.
Skincare Retail Consultant — Empathetic Customer Experience in London employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Retail Consultant — Empathetic Customer Experience in London
✨Tip Number 1
Get to know the brand inside out! Research their products and values so you can genuinely connect with customers. This will help you engage better and show that you’re passionate about what you’re selling.
✨Tip Number 2
Practice your listening skills! When you’re in an interview or networking, focus on really hearing what others are saying. This will help you respond thoughtfully and demonstrate your empathetic approach to customer service.
✨Tip Number 3
Show off your selling skills! Prepare examples of how you’ve successfully guided customers in the past. Use these stories to illustrate your ability to create a positive shopping experience and drive sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Skincare Retail Consultant — Empathetic Customer Experience in London
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about products and how they can benefit customers. We want to see that you genuinely care about helping others find the right solutions.
Highlight Your Customer Service Skills: Make sure to emphasise your previous customer service experience. We’re looking for candidates who can engage and listen to customers effectively. Use specific examples from your past roles to demonstrate how you've provided exceptional service and contributed to a positive shopping experience.
Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention the skills and qualifications listed in the job description, and explain how your background aligns with what we’re looking for. This shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Aesop
✨Know Your Skincare
Brush up on your skincare knowledge before the interview. Familiarise yourself with popular products, ingredients, and trends in the industry. This will not only show your passion but also help you engage in meaningful conversations with the interviewer.
✨Showcase Your Empathy
Since the role focuses on an empathetic customer experience, prepare examples from your past where you've successfully listened to and guided customers. Highlight how your approach led to positive outcomes, demonstrating your ability to connect with people.
✨Practice Your Selling Skills
Think of scenarios where you had to sell a product or service. Prepare a brief pitch for a skincare product you love, focusing on how you would present it to a customer. This will help you feel more confident when discussing your selling skills during the interview.
✨Flexibility is Key
Be ready to discuss your availability and flexibility. Since the position requires part-time hours, think about how you can accommodate the company's needs while also expressing your willingness to adapt. This shows you're committed and ready to contribute to their success.
