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For Companies At a Glance
- Tasks: Lead CRM strategy and loyalty programmes while engaging cross-functional teams.
- Company: A top global retail organisation with a focus on innovation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Shape customer experiences and drive loyalty in a dynamic retail environment.
- Qualifications: Experience in CRM and omni media strategy, plus strong leadership skills.
- Other info: Join a vibrant team dedicated to enhancing customer interactions.
The predicted salary is between 36000 - 60000 £ per year.
A leading global retail organization is seeking a Global Head of CRM & Omni Media to develop a comprehensive strategy for customer relationship management and loyalty programs. The ideal candidate will lead cross-functional teams and ensure seamless integration of CRM initiatives.
Responsibilities include:
- Encompassing omni media strategy development
- Stakeholder engagement
- Leveraging data insights to enhance customer interactions
This is a full-time position with a hybrid working model.
Global CRM & Omnichannel Media Leader in London employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM & Omnichannel Media Leader in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show them you’re not just another candidate; demonstrate your passion for their brand and how you can elevate their customer interactions.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in omni media strategy and stakeholder engagement. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global CRM & Omnichannel Media Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Global Head of CRM & Omni Media role. Highlight your experience in customer relationship management and any relevant omni media strategies you've developed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your leadership can drive our initiatives forward. Be specific about your achievements and how they relate to the job description.
Showcase Your Data Skills: Since leveraging data insights is key for this role, make sure to include examples of how you've used data to enhance customer interactions in your previous positions. We love seeing numbers and results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Aesop
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest trends and technologies in customer relationship management. Brush up on successful loyalty programmes and be ready to discuss how you can leverage data insights to enhance customer interactions.
✨Showcase Your Leadership Skills
As a Global Head, you'll need to lead cross-functional teams. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and stakeholder engagement. Highlight your ability to drive results through effective leadership.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges in CRM and omnichannel strategies. Think about real-life scenarios where you’ve had to integrate various media channels or resolve conflicts among stakeholders, and be ready to share those experiences.
✨Demonstrate Your Strategic Thinking
Be prepared to discuss your vision for a comprehensive CRM strategy. Think about how you would approach developing an omnichannel media strategy and be ready to articulate your ideas clearly. Show them you can think big while also being detail-oriented.
