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- Tasks: Lead the development of Global CRM and Omni Media Strategy for a seamless customer journey.
- Company: Join a global retail organisation based in Greater London with a focus on inclusivity.
- Benefits: Enjoy flexible hybrid working, generous discounts, and professional development opportunities.
- Why this job: Be at the forefront of Aesop's first Loyalty program and make a real impact.
- Qualifications: Strong project management skills and a commitment to fostering an inclusive environment.
- Other info: This full-time role offers excellent career growth in a dynamic retail setting.
The predicted salary is between 42000 - 84000 £ per year.
A global retail organization based in Greater London is seeking a Head of CRM & Omni Media. This strategic role focuses on developing the Global CRM and Omni Media Strategy, aiming to ensure a seamless customer journey and lead Aesop's first Loyalty program.
The ideal candidate will possess strong project management skills and a commitment to fostering an inclusive environment.
This full-time position offers flexibility with a hybrid working pattern, employee benefits including generous discounts and professional development opportunities.
Global CRM & Omni Media Leader in London employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM & Omni Media Leader in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM strategies and be ready to discuss how your experience aligns with their goals. We want you to shine!
✨Tip Number 3
Showcase your project management skills! Bring examples of past projects where you led initiatives or improved processes. This will demonstrate your ability to handle the strategic aspects of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global CRM & Omni Media Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Global CRM & Omni Media role. Highlight your project management skills and any relevant experience in developing customer strategies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about CRM and how you can contribute to Aesop's first Loyalty program. Be sure to mention your commitment to fostering an inclusive environment.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead projects and enhance customer journeys. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Aesop
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM trends and technologies. Research the company’s current CRM strategies and think about how you can enhance them. Be ready to discuss specific examples of successful CRM initiatives you've led.
✨Showcase Your Project Management Skills
Prepare to share detailed stories about your project management experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you’ve successfully managed projects that improved customer journeys.
✨Emphasise Inclusivity
Since fostering an inclusive environment is key for this role, come prepared with examples of how you’ve promoted diversity and inclusion in previous positions. Discuss any initiatives you’ve led or participated in that contributed to a more inclusive workplace.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company’s future. Inquire about their vision for the Loyalty program and how they measure success in their CRM strategies. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your values.
