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- Tasks: Lead CRM strategy and enhance customer loyalty through innovative media initiatives.
- Company: A top global retail brand with a focus on customer engagement.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of customer relationships in a dynamic retail environment.
- Qualifications: Experience in CRM and strong leadership skills required.
- Other info: Join a collaborative team dedicated to transforming customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading global retail organization is seeking a Global Head of CRM & Omni Media to develop a comprehensive strategy for customer relationship management and loyalty programs. The ideal candidate will lead cross-functional teams and ensure seamless integration of CRM initiatives.
Responsibilities include:
- Encompassing omni media strategy development
- Stakeholder engagement
- Leveraging data insights to enhance customer interactions
This is a full-time position with a hybrid working model.
Global CRM & Omnichannel Media Leader employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM & Omnichannel Media Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show them you’re not just another candidate; demonstrate your passion for their brand and how you can elevate their customer engagement.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in omni media strategy and stakeholder engagement. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global CRM & Omnichannel Media Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Global CRM & Omnichannel Media Leader role. Highlight your achievements in CRM strategy and stakeholder engagement to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer relationship management and how your background makes you the perfect fit for this position. Be genuine and let your personality come through.
Showcase Your Data Savvy: Since leveraging data insights is key for this role, don’t forget to mention any relevant experience you have with data analysis or CRM tools. We love candidates who can turn numbers into actionable strategies!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Aesop
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest trends and technologies in customer relationship management. Brush up on successful loyalty programmes and be ready to discuss how you can apply these insights to enhance customer interactions at the company.
✨Showcase Your Leadership Skills
As a Global Head of CRM & Omni Media, you'll need to lead cross-functional teams. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and stakeholder engagement. This will demonstrate your ability to drive initiatives across various departments.
✨Data is Your Best Friend
Be prepared to talk about how you’ve leveraged data insights in previous roles. Think of specific instances where data analysis led to improved customer experiences or increased loyalty. This will show that you understand the importance of data in shaping effective CRM strategies.
✨Embrace the Hybrid Model
Since this role offers a hybrid working model, think about how you can effectively manage remote and in-office teams. Be ready to discuss your strategies for maintaining communication and productivity in a flexible work environment, which is crucial for this position.
