At a Glance
- Tasks: Engage and guide customers while supporting the Store Manager in leading a dynamic team.
- Company: Join Aesop, a global beauty brand committed to sustainability and inclusivity.
- Benefits: Enjoy up to 50% product discount, professional development, and wellness initiatives.
- Other info: Be part of a creative workplace that values diversity and personal growth.
- Why this job: Develop people-management skills and create exceptional customer experiences in a vibrant environment.
- Qualifications: Experience in people management and customer service, with strong communication skills.
The predicted salary is between 28800 - 42000 £ per year.
Company Overview
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role Purpose
Aesop is delighted to now welcome applications for the Assistant Store Manager position for our signature space at Aesop Bicester Village. As an Assistant Store Manager, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success. Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people‐management skills, external stakeholder relationships and the ability to influence a team in a high‐performing location.
Location: Bicester Village – Full Time, 40 hours per week for a fixed term of 12 months; operates an on‐site working pattern.
What We Are Looking For
- Experience in a people‐management role or similar, within a customer‐service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem‐solving and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
What's On Offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programmes. Employee benefits include:
- Up to 50% product discount
- Cycle to work scheme
- In‐house product and core skills training
- Competitive commission opportunity based on store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Assistant Store Manager | Aesop St James Quarter, Edinburgh | Full Time employer: Aesop
Aesop is an exceptional employer that fosters a supportive and inclusive work environment, encouraging employees to thrive through professional development and career advancement opportunities. Located in the vibrant Bicester Village, our team enjoys a holistic approach to employment, with benefits such as generous product discounts, wellness initiatives, and access to training resources, all while contributing to a sustainable and socially responsible mission. Join us to be part of a creative workplace where your talent is recognised and rewarded, and where you can make a meaningful impact on both customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager | Aesop St James Quarter, Edinburgh | Full Time
✨Tip Number 1
Get to know Aesop's vibe! Before your interview, dive into their brand values and product offerings. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to lead and motivate a team. Think of examples from your past experiences where you've successfully managed or inspired others.
✨Tip Number 3
Show off your selling skills! Be ready to discuss how you've driven sales in previous roles. Aesop loves candidates who can demonstrate a knack for effective selling and commercial outcomes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Aesop family right from the start!
We think you need these skills to ace Assistant Store Manager | Aesop St James Quarter, Edinburgh | Full Time
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Aesop and the role shine through. We want to see that you genuinely care about skincare and creating exceptional customer experiences.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Assistant Store Manager role. Highlight any previous people-management experience and your ability to drive commercial outcomes, as these are key for us.
Be Authentic:We value diverse perspectives, so don’t be afraid to show your true self in your application. Share your unique experiences and how they’ve shaped your approach to teamwork and customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Aesop
✨Know Aesop Inside Out
Before your interview, dive deep into Aesop's values, products, and commitment to sustainability. Familiarise yourself with their approach to skincare and how they create inclusive customer experiences. This knowledge will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed people in previous roles. Highlight your ability to create a supportive environment and how you've used empathy to resolve conflicts or motivate your team.
✨Demonstrate Your Sales Savvy
Aesop values effective selling skills, so come ready to discuss your track record in driving commercial outcomes. Think of specific instances where you exceeded sales targets or improved customer engagement, and be prepared to share these stories during your interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Aesop's culture, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career aspirations and values.
