Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate the team while providing exceptional customer experiences.
- Company: Join Aesop, a brand known for its commitment to quality and inclusivity.
- Benefits: Enjoy a full-time role with opportunities for personal and professional growth.
- Why this job: Develop valuable people management skills in a high-performing, supportive environment.
- Qualifications: Experience in people management and customer service is essential; skincare knowledge is a plus.
- Other info: This role requires on-site work, including some weekends.
The predicted salary is between 28800 - 42000 £ per year.
Role Purpose
As an Assistant Store Manager, you embody our desire to engage, listen, and guide customers to relevant products. You will partner with the Store Manager to lead, develop, and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.
Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative, and leadership support within the store whilst maintaining Aesop’s impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships, and the ability to influence a team in a high-performing location.
What We Are Looking For
- Experience in a people management role or similar, within a customer service environment.
- Proven track record of effective selling skills and ability to drive commercial outcomes.
- History of successfully participating in, contributing to, and leading a team; creating an inclusive and psychologically safe work environment.
- Demonstrated ability to utilize empathy to manage interpersonal relationships.
- Open mindset and deep curiosity seeking to understand others, listen without judgment, and act on diverse perspectives.
- Strong communication, problem-solving, and merchandising skills.
- Working knowledge of skin care and skin care industry (advantageous).
- Knowledge of hair care, body care, fragrance, and home categories (advantageous).
- Computer literacy encompassing strong familiarity with Microsoft Office suite.
This position is Full Time, 40 hours per week, and operates an on-site working pattern.
#J-18808-Ljbffr
Assistant Store Manager | Aesop Shepherd's Bush II, London | Full Time employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Aesop Shepherd's Bush II, London | Full Time
✨Tip Number 1
Familiarize yourself with Aesop's product range and brand values. Understanding their unique approach to customer experience will help you connect with the team and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Highlight your previous experience in people management and customer service. Be ready to share specific examples of how you've motivated a team or created an inclusive environment, as this aligns closely with what Aesop is looking for.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've used empathy in past roles. Aesop values interpersonal relationships, so showcasing your ability to listen and act on diverse perspectives will set you apart.
✨Tip Number 4
Brush up on your knowledge of skincare and related categories. Even if you don't have extensive experience, showing a genuine interest and willingness to learn about these products can make a positive impression.
We think you need these skills to ace Assistant Store Manager | Aesop Shepherd's Bush II, London | Full Time
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your experience in people management and customer service. Use specific examples that demonstrate your ability to lead a team and drive commercial outcomes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement and your understanding of Aesop's values. Mention your relevant experience and how you can contribute to creating exceptional customer experiences.
Highlight Relevant Skills: In your application, emphasize your strong communication, problem-solving, and merchandising skills. If you have knowledge of skin care or related industries, make sure to include that as well.
How to prepare for a job interview at Aesop
✨Show Your People Management Skills
Be prepared to discuss your experience in managing teams. Share specific examples of how you've motivated and developed team members, and how you foster an inclusive environment.
✨Demonstrate Your Selling Skills
Highlight your effective selling techniques and provide examples of how you've driven commercial outcomes in previous roles. Be ready to discuss how you can apply these skills at Aesop.
✨Emphasize Empathy and Communication
Aesop values empathy in customer interactions. Prepare to share instances where you've successfully managed interpersonal relationships and how you listen without judgment.
✨Familiarize Yourself with Aesop's Products
While knowledge of skin care is advantageous, also brush up on hair care, body care, fragrance, and home categories. Show your passion for the products and how you can enhance customer experiences.
