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For Companies At a Glance
- Tasks: Lead and motivate a team to create exceptional customer experiences.
- Company: Join Aesop, a global retail brand committed to people and planet.
- Benefits: Enjoy up to 50% product discount, professional development, and wellness initiatives.
- Why this job: Develop your leadership skills while working in a creative and inclusive environment.
- Qualifications: Experience in people management and customer service is a plus.
- Other info: Full-time role with opportunities for career growth and community engagement.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Join to apply for the Assistant Store Manager role at Aesop Bicester Village. For over 35 years, Aesop has cultivated an inspiring and inclusive environment that supports employees to thrive. A global retail organisation, we offer professional development and advancement opportunities. Our approach to skincare is meticulous, using only the most efficacious ingredients. We seek individuals who share our commitment to people, planet and profit, and who help us maintain our B Corp certification.
Aesop is now welcoming applications for the Assistant Store Manager position in our signature space at Aesop Bicester Village. As an Assistant Store Manager, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team, creating exceptional and inclusive customer experiences that contribute to our overall commercial success. Working full‑time on site, including some weekend work, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop’s impeccable standards. This is an opportunity to develop people‑management skills, external stakeholder relationships and the ability to influence a high‑performing team.
What We Are Looking For
- Experience in a people‑management role or similar, within a customer‑service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem‑solving and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
What’s On Offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programmes.
Benefits
- Up to 50% product discount
- Cycle to work scheme
- In‑house product and core skills training
- Competitive commission opportunity based on store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness
This is a full‑time, 40‑hour per week, fixed‑term (12‑month) position at a site location. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.
Assistant Store Manager | Aesop Bicester Village | Full Time Fixed Term employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Aesop Bicester Village | Full Time Fixed Term
✨Tip Number 1
Get to know Aesop's values and culture before your interview. We want to see that you resonate with our commitment to people, planet, and profit. Research our products and think about how you can embody our brand in your role.
✨Tip Number 2
Practice your communication skills! As an Assistant Store Manager, you'll need to engage with customers and lead a team. We suggest role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership experience during the interview. We love to hear about times you've motivated a team or created an inclusive environment. Be ready to share specific examples that highlight your people-management skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Aesop family.
We think you need these skills to ace Assistant Store Manager | Aesop Bicester Village | Full Time Fixed Term
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Aesop and the role shine through. We want to see how your values align with ours, especially your commitment to people, planet, and profit.
Tailor Your Experience: Make sure to highlight your relevant experience in people management and customer service. We’re looking for specific examples that demonstrate your ability to lead a team and create inclusive experiences.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so share your unique perspective and how it can contribute to our team at Aesop Bicester Village.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your application and get you on board!
How to prepare for a job interview at Aesop
✨Know Aesop Inside Out
Before your interview, dive deep into Aesop's values, products, and commitment to sustainability. Familiarise yourself with their skincare philosophy and how they maintain their B Corp certification. This knowledge will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed people in previous roles. Think about times when you created an inclusive environment or resolved conflicts. Highlighting these experiences will demonstrate your capability to foster a positive team dynamic.
✨Demonstrate Your Selling Skills
Be ready to discuss your effective selling techniques and how you've driven commercial outcomes in past positions. Consider preparing a brief role-play scenario where you guide a customer to the right product, showcasing your empathy and communication skills. This will illustrate your ability to engage customers effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Aesop’s approach to employee development, team dynamics, or community initiatives. This not only shows your enthusiasm for the role but also helps you gauge if Aesop is the right fit for you.
