Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate the team while providing exceptional customer experiences.
- Company: Aesop is a global retail brand focused on sustainable and inclusive practices.
- Benefits: Enjoy professional development, a supportive environment, and a commitment to sustainability.
- Why this job: Join a certified B Corp and make a positive impact while developing your skills.
- Qualifications: Experience in people management and customer service is essential; empathy and communication skills are key.
- Other info: Full-time role with some weekend work; opportunity to grow in a high-performing location.
The predicted salary is between 30000 - 42000 £ per year.
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
As the Assistant Store Manager of Aesop Battersea, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success. Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships and the ability to influence a team in a high performing location.
What we are looking for
- Experience in a people management role or similar, within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem-solving and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
This position is Full Time, 40 hours per week and operates an on-site working pattern.
Assistant Store Manager | Aesop Battersea, London | Full Time employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Aesop Battersea, London | Full Time
✨Tip Number 1
Familiarise yourself with Aesop's brand values and product offerings. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you share their vision.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your people management skills and ability to create an inclusive environment. Be ready to discuss how you've motivated teams and driven commercial outcomes in previous roles.
✨Tip Number 3
Research the skincare industry trends and Aesop's unique approach to product formulation. This knowledge will not only impress during interviews but also show your genuine interest in the role and the brand.
✨Tip Number 4
Network with current or former employees of Aesop if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager | Aesop Battersea, London | Full Time
Some tips for your application 🫡
Understand Aesop's Values: Familiarise yourself with Aesop's commitment to sustainability and inclusivity. Reflect these values in your application by demonstrating how your personal beliefs align with their mission.
Highlight Relevant Experience: Emphasise your experience in people management and customer service. Provide specific examples of how you've successfully led a team or contributed to a positive work environment.
Showcase Your Skills: Detail your selling skills and any relevant knowledge of skin care, hair care, or fragrance. Use concrete examples to illustrate how you've driven commercial outcomes in previous roles.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only outlines your qualifications but also conveys your passion for the role and Aesop's products. Make sure to express your enthusiasm for creating exceptional customer experiences.
How to prepare for a job interview at Aesop
✨Showcase Your People Management Skills
As an Assistant Store Manager, you'll need to demonstrate your experience in managing and motivating a team. Prepare examples of how you've successfully led a team in the past, focusing on creating an inclusive environment and fostering collaboration.
✨Emphasise Customer Engagement
Aesop values exceptional customer experiences, so be ready to discuss how you've engaged with customers in previous roles. Share specific instances where you listened to customer needs and guided them to suitable products, showcasing your effective selling skills.
✨Demonstrate Empathy and Open-Mindedness
The company seeks individuals who can manage interpersonal relationships with empathy. Prepare to discuss how you've approached diverse perspectives in the workplace and how you've created a psychologically safe environment for your team.
✨Familiarise Yourself with Aesop's Values
Research Aesop's commitment to sustainability and inclusivity. Be prepared to discuss how these values resonate with you and how you can contribute to their mission, especially in terms of reducing environmental impact and supporting a diverse workforce.
