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For Companies At a Glance
- Tasks: Support retail operations with strategic, operational, and administrative tasks while driving efficiency.
- Company: Join Aesop, a brand known for its commitment to quality and innovation in retail.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities for career advancement and skill development.
- Why this job: Be the backbone of retail operations and make a real impact on store success.
- Qualifications: Strong organisational skills and a passion for retail are essential.
The predicted salary is between 30000 - 40000 £ per year.
I will support the retail population in a strategic, operational and administrative capacity. I will take an active role in continually assessing, analysing and improving all operational aspects, whilst maintaining key internal and commercial relationships. As the first point of contact for all retail operational inquiries, I will provide accurate and timely administrative support and training to the retail team. I will effectively initiate, and complete projects as required and demonstrate a high level of professionalism in all communication, reflecting company standards. I will be proactive, organised, and able to prioritise. With excellent understanding and passion for retail, I will collaborate across many functions to drive efficiencies and support across our doors and teams.
RETAIL OPERATIONS
- This role will support P&L responsibility, working in partnership with the Retail Operations Director.
- This role will assist strategies to manage controllable expenses and drive profitability including but not limited to promo activity and consumables.
- Maintain effective and regular communication with the retail teams and colleagues and support office team on all key store issues.
- Continuously assess and support the development of new operational processes, tools, and guides in conjunction with the Retail Operations Manager.
- Support the Retail Operations Manager with the launch of new processes and procedures in stores, and capture key observations to share with cross-functional departments.
- Provide support as requested by the Retail Operations Manager to drive successful Store Openings, Refurbishments, and Closures.
- Conduct in-store audits and elevate areas of concern to cross-functional departments.
- Partner with field teams to drive continuous improvement of retail processes and procedures.
EHS
- Execute upskilling of Store Managers and field teams in EHS responsibilities and certifications.
- Coordinate the routine execution of H&S tasks such as Risk Assessments and Audits across the Luxe portfolio.
- Ensure the Luxe Health & Safety policy & procedures are maintained across all doors.
- Execute and drive engagement for all projects or initiatives to support the Luxe Health and Safety policy.
- Work collaboratively with other departments to maintain solutions to Reported Incidents in stores.
INVENTORY MANAGEMENT
- Ensure the Luxe approach to Loss Prevention is being adhered to across all doors.
- Coordinate and execute and report yearly Stock take programme and animate agreed Cycle Counts.
- Continuously review, assess, and improve processes relating to Loss Prevention, including but not limited to Employee Spend, Discretionary Discounts, Cycle Counts, and Stock Loss.
- Collaborate with cross-functional departments to improve Loss Prevention.
- Guide and coach Store Managers on Inventory Management guidelines and procedures.
- Collaborate with the Merchandise Planner to provide support for Inventory-related queries.
IN STORE SYSTEMS
- Be the expert across the in-store systems in the Luxe estate (Cegid).
- Ensure all administrative and Cegid tasks are completed accurately and correctly within the specified/required timeframes.
- Test and validate upgrades/changes to Cegid systems as and when they occur.
- Provide any necessary training and upskilling to the retail and corporate population on POS systems and features.
- Constantly review and adopt/adapt connected tools to ensure synergy between platforms (Gold Retail/Ibeauty/CRM tools).
GENERAL
- Work on relevant projects as and when the need arises.
- Roll out any new technologies, policies, and procedures developed by Global Retail in conjunction with the Retail Operations Manager.
- Liaise with cross-functional workstreams to optimize the communication to Retail and tasks being requested of Retail.
My Deliverables/Outcomes Are
- Yearly EHS programme.
- Yearly stocktake programme.
- POS systems expert.
- PO/Invoicing PM.
- Administrative support.
I Have In-depth Knowledge Of
- Organisational tools/skills.
- Stock management systems.
- EHS policy + procedures.
- PO management tools.
- POS systems + connected tools.
My Key Skills Are
- Organisational.
- Influence & Stakeholder Management.
- Communication.
- Troubleshooting & problem solving.
- High Microsoft Suite Skills (Excel, PowerPoint etc).
Aesop | Retail Operations Executive | London employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesop | Retail Operations Executive | London
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work at Aesop or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by researching Aesop's values and recent projects. Show us that you’re not just another candidate but someone who genuinely understands and aligns with our mission in retail operations.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operational challenges and team collaboration. We want to see how you think on your feet and how you can contribute to our retail success!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Aesop | Retail Operations Executive | London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how your enthusiasm aligns with our values and the role. Share any relevant experiences that highlight your understanding of retail operations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences without unnecessary fluff. Use bullet points if it helps to organise your thoughts!
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your experience in operational support and any relevant projects you've worked on. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aesop
✨Know Your Retail Operations
Make sure you brush up on your knowledge of retail operations, especially in areas like inventory management and loss prevention. Be ready to discuss how you've improved processes in previous roles or how you would approach challenges in this area.
✨Showcase Your Communication Skills
As the first point of contact for retail inquiries, strong communication is key. Prepare examples of how you've effectively communicated with teams or resolved conflicts in the past. This will demonstrate your professionalism and ability to maintain relationships.
✨Be Proactive and Organised
Highlight your organisational skills by discussing how you prioritise tasks and manage multiple projects. Share specific instances where your proactive approach led to successful outcomes, especially in a retail context.
✨Familiarise Yourself with EHS Policies
Since health and safety is a crucial part of the role, make sure you understand the basics of EHS policies and procedures. Be prepared to discuss how you would ensure compliance and engage teams in these initiatives.