Customer Support Administrator in London
Customer Support Administrator

Customer Support Administrator in London

London Full-Time 22000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist a friendly team with customer enquiries and various admin duties.
  • Company: Join a world-leading manufacturer known for its reputable standing in the industry.
  • Benefits: Competitive salary, full training, and a supportive work environment.
  • Why this job: Be part of a global organisation and make a difference in customer support.
  • Qualifications: Good IT skills, especially in Microsoft packages, and strong communication abilities.
  • Other info: Opportunity for career growth in a dynamic and friendly team.

The predicted salary is between 22000 - 29000 £ per year.

My client is a world leading manufacturer and well respected in the industry. They are looking for an Administrator to assist their friendly team.

The successful candidate must be competent in the use of Microsoft packages.

Duties and objectives:
  • Working with Excel and Outlook
  • Dealing with telephone/email enquiries
  • Processing sales orders
  • Generating reports
  • Reconciliation of purchase ledger accounts
  • Private patient invoicing
  • Various admin duties

The successful Administrator applicant must have good IT and communication skills. Full training will be given.

Would you like to work for a reputable, well established, global organisation and join their friendly team? Please apply with current CV quoting job reference DB.

Customer Support Administrator in London employer: AES

Join a world-leading manufacturer in the Leeds area, where you will be part of a supportive and friendly team dedicated to excellence in customer service. With a competitive salary of £25,500 and comprehensive training provided, this role offers not only a chance to develop your IT and communication skills but also opportunities for personal and professional growth within a well-respected global organisation.
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Contact Detail:

AES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Support Administrator in London

✨Tip Number 1

Make sure you research the company before your interview. Knowing their values and recent achievements can help us stand out as a candidate who truly cares about joining their friendly team.

✨Tip Number 2

Practice common interview questions related to customer service and administration. We want to show off our communication skills and IT competence, so let’s be ready to demonstrate how we can handle enquiries effectively.

✨Tip Number 3

Prepare some questions to ask at the end of the interview. This shows our interest in the role and helps us understand if this reputable organisation is the right fit for us.

✨Tip Number 4

Don’t forget to follow up after the interview with a thank-you email. It’s a great way to reinforce our enthusiasm for the position and keep us on their radar!

We think you need these skills to ace Customer Support Administrator in London

Microsoft Excel
Microsoft Outlook
Telephone Communication
Email Communication
Sales Order Processing
Report Generation
Purchase Ledger Reconciliation
Invoicing
Administrative Skills
IT Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft packages, especially Excel and Outlook. We want to see how your skills match the job description, so don’t be shy about showcasing relevant experiences!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly team and how your communication skills will help in dealing with enquiries. Keep it engaging and personal!

Showcase Your Admin Skills: Since the role involves various admin duties, mention any previous experience you have in administration. Highlight your ability to process orders, generate reports, and manage accounts – we love seeing those skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at AES

✨Know Your Microsoft Packages

Since the role requires competence in Microsoft Excel and Outlook, brush up on your skills before the interview. Familiarise yourself with common functions in Excel, like VLOOKUP and pivot tables, and ensure you can navigate Outlook efficiently. This will show that you're ready to hit the ground running.

✨Prepare for Common Customer Service Scenarios

Think about potential customer service scenarios you might face in the role. Prepare examples of how you've handled difficult enquiries or resolved issues in the past. This will demonstrate your problem-solving skills and ability to communicate effectively.

✨Show Enthusiasm for the Company

Research the company and its values. Be ready to explain why you want to work for this particular organisation and how you align with their mission. Showing genuine interest can set you apart from other candidates.

✨Practice Your Communication Skills

As a Customer Support Administrator, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and skills.

Customer Support Administrator in London
AES
Location: London
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  • Customer Support Administrator in London

    London
    Full-Time
    22000 - 29000 £ / year (est.)
  • A

    AES

    50-100
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