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For Companies At a Glance
- Tasks: Manage customer enquiries, process sales orders, and generate reports using Excel.
- Company: Reputable global manufacturer with a friendly team atmosphere.
- Benefits: Full training provided, supportive environment, and career development opportunities.
- Why this job: Join a respected company and enhance your skills in customer support and administration.
- Qualifications: Competence in Microsoft Excel and Outlook; no prior experience required.
- Other info: Great opportunity for growth in a well-established organisation.
The predicted salary is between 30000 - 42000 £ per year.
A well-respected global manufacturer in the United Kingdom is seeking a Customer Service Administrator to join their friendly team. The role requires competence in Microsoft packages, specifically Excel and Outlook, and involves managing telephone and email enquiries, processing sales orders, generating reports, and other administrative duties. Full training will be provided to the successful candidate, who will benefit from a supportive working environment within a reputable and established organization.
Customer Support & Admin Specialist (Excel, Invoicing) in London employer: AES
Contact Detail:
AES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Admin Specialist (Excel, Invoicing) in London
✨Tip Number 1
Make sure you know your stuff! Brush up on your Excel skills and get familiar with invoicing processes. We want to see that you can handle those sales orders like a pro.
✨Tip Number 2
Practice your communication skills. Since you'll be managing enquiries over the phone and via email, we suggest role-playing with a friend or family member to nail down your responses and keep it friendly.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Think about how you can demonstrate your ability to juggle multiple tasks, like processing orders and generating reports, without dropping the ball.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Support & Admin Specialist (Excel, Invoicing) in London
Some tips for your application 🫡
Show Off Your Excel Skills: Make sure to highlight your experience with Excel in your application. We love seeing how you can use spreadsheets to manage data, generate reports, and streamline processes.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with what we’re looking for in a Customer Support & Admin Specialist. Personalise it to stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at AES
✨Brush Up on Excel Skills
Make sure you're comfortable with Excel, as it's a key part of the role. Practise using formulas, creating pivot tables, and generating reports. You might even want to prepare a few examples of how you've used Excel in past roles to showcase your skills.
✨Know Your Customer Service Basics
Since this position involves managing enquiries, be ready to discuss your approach to customer service. Think about times when you've successfully resolved issues or improved customer satisfaction. This will show that you understand the importance of a friendly and efficient service.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its products. Understanding their values and what they stand for can help you tailor your answers and show genuine interest. Plus, it’ll give you a great talking point during the interview!
✨Prepare for Common Admin Questions
Expect questions about your organisational skills and how you handle multiple tasks. Think of specific examples where you've juggled various responsibilities effectively. This will demonstrate your ability to thrive in an administrative role.
