Field Service Lead β€” Hybrid Global Tech Support

Field Service Lead β€” Hybrid Global Tech Support

Full-Time 35000 - 40000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead investigations and support Field Service Engineers with advanced technical expertise.
  • Company: Join AES, a collaborative engineering team in Cambridge.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on continuous improvement and innovation.
  • Why this job: Make a real impact on customer experience and field performance in a global setting.
  • Qualifications: Experience in technical support and strong leadership skills required.

The predicted salary is between 35000 - 40000 Β£ per year.

AES in Cambridge is seeking a Field Service Manager to join a collaborative engineering team and provide advanced technical support for Field Service Engineers across a global installed base of electro-mechanical systems.

Hybrid work arrangement: 3 days on-site at Cambridge.

You will lead investigations, generate diagnostic procedures, support CAPA within the Quality Management System, and drive improvements in customer experience and field performance while coordinating with Product Development.

Field Service Lead β€” Hybrid Global Tech Support employer: AES

Join a dynamic and innovative automation business in the West Midlands, where your skills as a Fabricator Welder will be valued and nurtured. With a strong focus on bespoke engineering projects, you'll enjoy a collaborative work culture that encourages creativity and professional growth, alongside competitive salaries and comprehensive benefits. This is an excellent opportunity to contribute to exciting machinery builds while advancing your career in a supportive environment.

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Contact Details:

AES Recruitment Team

We think you need these skills to ace Field Service Lead β€” Hybrid Global Tech Support

Technical Support
Field Service Management
Electro-Mechanical Systems
Investigation Skills
Diagnostic Procedures
CAPA (Corrective and Preventive Action)
Quality Management System