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For Companies At a Glance
- Tasks: Assist a friendly team with customer enquiries and various admin duties.
- Company: Join a world-leading manufacturer with a great reputation in the industry.
- Benefits: Competitive salary, full training, and a supportive work environment.
- Why this job: Be part of a global organisation and make a difference in customer support.
- Qualifications: Good IT skills, especially in Microsoft packages, and strong communication abilities.
- Other info: Opportunity for growth in a well-established company.
The predicted salary is between 20400 - 30600 £ per year.
My client is a world leading manufacturer and well respected in the industry. They are looking for an Administrator to assist their friendly team. The successful candidate must be competent in the use of Microsoft packages.
Duties and objectives:
- Working with Excel and Outlook
- Dealing with telephone/email enquiries
- Processing sales orders
- Generating reports
- Reconciliation of purchase ledger accounts
- Private patient invoicing
- Various admin duties
The successful Administrator applicant must have good IT and communication skills. Full training will be given.
Would you like to work for a reputable, well established, global organisation and join their friendly team? Please apply with current CV quoting job reference DB.
Customer Support Administrator employer: AES
Contact Detail:
AES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and administration. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows our enthusiasm for the role and helps us determine if the company is the right fit for us.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and keep us on their radar as they make their decision.
We think you need these skills to ace Customer Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft packages, especially Excel and Outlook. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly team and how your communication skills will help in dealing with enquiries. Keep it concise but engaging!
Show Off Your Admin Skills: Since the role involves various admin duties, mention any previous experience you have in similar roles. We love seeing examples of how you've successfully managed tasks like processing orders or generating reports.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our reputable team!
How to prepare for a job interview at AES
✨Know Your Microsoft Packages
Since the role requires competence in Microsoft Excel and Outlook, brush up on your skills before the interview. Familiarise yourself with common functions in Excel, like VLOOKUP and pivot tables, and be ready to discuss how you've used these tools in past roles.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face, such as handling complaints or processing orders. Prepare examples from your previous experience that showcase your problem-solving skills and ability to communicate effectively.
✨Show Enthusiasm for the Company
Research the company and its values. Be ready to explain why you want to work for this reputable organisation and how you can contribute to their friendly team. A genuine interest can set you apart from other candidates.
✨Practice Your Communication Skills
As good communication is key for this role, practice articulating your thoughts clearly. You could do mock interviews with a friend or family member, focusing on conveying your ideas confidently and concisely.
