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For Companies At a Glance
- Tasks: Coordinate production and manage customer service for leading airline companies.
- Company: Join a dynamic aerospace company with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, profit share, generous holiday, and career development opportunities.
- Why this job: Be part of an exciting industry and make a real impact in aviation.
- Qualifications: Experience in sales/customer service; GCSE or equivalent required.
- Other info: Full-time role with onsite work, free parking, and a supportive team environment.
The predicted salary is between 22400 - 33600 £ per year.
Overview
Job Title: Commercial Administrator
Salary: up to £28,000 per annum dependent upon experience
Location: Wendens Ambo (Saffron Walden) / Braintree from January 2026
An opportunity to join an approved Part 145 MRO as a Commercial Administrator at their site just outside Saffron Walden, Essex for the next few months. The role will then be based in Braintree from January 2026 as the company moves sites to support expansion. The company develops new repairs for aircraft components via Part 21J design and has a full range of C- ratings as well as a CAA BCAR approved aerospace welding workshop. They provide component repairs to operators including Boeing, Airbus, Embraer, ATR and Bombardier, offering solutions on reliability, reducing delays, and lowering stockholding requirements and costs.
Purpose of the role: Co-ordinate production of the workshops to achieve Safety, Quality and production targets in line with the company’s global objectives. Plan and maintain systems and procedures for operating efficiency and communicate effectively up and down the chain with Employees, Team Leaders and Managers for optimum performance and maximum productivity. Manage administration and customer service processes to deliver end-to-end service to major airline companies, including producing estimates and managing approvals.
Working pattern: Permanent, Monday–Friday, 8.00am–4.30pm. On-site, full-time; no hybrid working.
Responsibilities
- Regular liaison with Aviation Partners to manage, track and progress maintenance and repair of airline components
- Flag supply issues (shortages or delays) and liaise with Purchasing, Planning and Engineering Team Leaders to meet deadlines
- Accurately input information into in-house database systems (Aerotrack)
- Produce quotes and estimates, send to customers and manage approvals on return
- Identify and implement processes to improve quality of service and productivity
- Handle customer service issues and perform general administrative duties
- Respond to customer questions
- Support team members and provide cover for annual leave (Sales, Estimating, Purchasing)
- Answer incoming/external phone calls
- Ensure company documents are up to date on the website
- Participate in Company Profit Sharing, Pension, and Employee Assistance Programme
- Training provided (nationally recognised) and career development opportunities
- Company uniform and PPE provided
- Onsite free parking and canteen
- Occasional overtime with time in lieu; weekend overtime paid at 1.5x
Qualifications and About You
- Experience in a busy sales/customer service department
- GCSE or equivalent
- Ideally experience in an Aerospace Engineering company (not essential)
- Knowledge of planning, monitoring and managing workloads to meet production targets
- Knowledge of office administrative procedures
- Experience in managing quotes/estimates is highly desirable
- Proficient in relevant software applications
- Proactive personality, teamwork, planning and organising, and problem solving
About Aeropeople
Aeropeople specializes in aerospace, aviation, engineering, motorsport, automotive, and defence industries. We provide local and international insight to connect people and businesses, and our Engineering Services include Aircraft Line Maintenance and Continuing Airworthiness Maintenance Organisation (CAMO), plus our Aviation Training division.
During registration, please indicate your current location or preferred locations, required salary and notice period.
Company Details
For the latest news, events and jobs, search “Aeropeople Ltd” on LinkedIn and Facebook or visit www.aeropeople.com
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Commercial Administrator employer: Aeropeople Ltd
Contact Detail:
Aeropeople Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their recent achievements or challenges shows you're genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice your communication skills! As a Commercial Administrator, you'll need to liaise with various teams. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commercial Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Administrator role. Highlight any relevant experience in customer service or administration, especially if it relates to the aerospace industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage quotes and handle customer service issues effectively.
Show Off Your Team Spirit: Since teamwork is key in this role, don’t forget to mention your collaborative experiences. Share examples of how you've worked with others to achieve goals, as we value communication and cooperation at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Aeropeople Ltd
✨Know Your Stuff
Make sure you brush up on the basics of aerospace engineering and the specific role of a Commercial Administrator. Familiarise yourself with the company’s services, especially their work with major airlines like Boeing and Airbus. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your customer service skills and your ability to manage quotes and estimates. Think about times when you improved processes or solved problems effectively, as these are key aspects of the role.
✨Ask Smart Questions
Come armed with questions that demonstrate your understanding of the industry and the company’s operations. Ask about their current challenges in production or how they measure success in customer service. This shows you’re thinking critically about the role.
✨Be Proactive and Personable
During the interview, let your proactive personality shine through. Be friendly and approachable, as teamwork and communication are crucial for this position. Show that you can not only handle administrative tasks but also support your team effectively.
