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- Tasks: Coordinate production and manage customer service for leading airline companies.
- Company: Join a dynamic aerospace company with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, profit share, generous holiday, and career development opportunities.
- Why this job: Be part of an exciting industry and make a real impact in aviation.
- Qualifications: Experience in sales/customer service; GCSE or equivalent required.
- Other info: Full-time role with onsite work, free parking, and a supportive team environment.
The predicted salary is between 22400 - 33600 £ per year.
Job Title: Commercial Administrator
Salary: up to £28,000 per annum dependent upon experience
Location: Wendens Ambo (Saffron Walden)/ Braintree from January 2026
An opportunity has become available to join an approved Part 145 MRO as a Commercial Administrator at their site just outside of Saffron Walden, Essex for the next few months. The role will then be based in Braintree from January 2026 as the company will be moving sites to allow for expansion. They company specialises in developing new repairs for aircraft components via Part 21J design and has a full range of C- ratings as well as a CAA BCAR approved aerospace welding workshop. They provide component repairs to a wide range of aircraft operators including Boeing, Airbus, Embraer, ATR and Bombardier. The company offers solutions on reliability problems, reducing delays, lowering operator and FHA providers stock holding requirements, associated administration and costs.
The purpose of the role is to co-ordinate Production of the workshops in order to achieve agreed Safety, Quality and production targets in line with the Companies Global objectives. Plan and maintain systems and procedures for operating efficiency and to communicate effectively up and down the chain with Employees, Team leaders, Managers for optimum performance and maximum productivity.
You will handle every aspect of managing the administration and customer service processes required to deliver end to end service to some of the biggest airline companies in the world. This will include producing estimates and managing these.
This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no hybrid working available with this role.
Main Responsibilities:
- Regular liaison with our Aviation Partners to manage, track and progress the maintenance and repair of airline components
- Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
- Accurately input information into our inhouse database systems (Aerotrack)
- Producing quotes and estimates, sending these out to customers and managing approvals upon return
- Identify and implement processes to improve quality of service and productivity
- Handle any customer service issues and complete general administrative duties
- Respond to Customer questions.
- Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)
- Answering incoming/ external phone calls
- Ensuring company documents are up to date on our website.
Benefits:
- Annual Profit Share Scheme
- 23 days holiday plus bank holidays
- Company Pension
- Health & Wellbeing Programme
- Employee Assistance Programme
- Training provided (nationally recognised) and career development opportunities
- Company Uniform provided and all necessary PPE
- Onsite, free parking
- Onsite canteen
- Occasional overtime is required- during the working week this is repaid with time in lieu/ if overtime is required at the weekend this is paid at 1.5 times.
About You:
- Previous experience within a busy sales /customer service department.
- GCSE or equivalent.
- Ideally previous experience in an Aerospace Engineering company although not essential
- Knowledge of planning, monitoring and managing workloads to achieve production targets
- Knowledge of office administrative procedures.
- Experience in managing quotes/ estimates is highly desirable.
- Proficient in relevant software applications.
- A proactive personality is critical to this role
- Teamwork
- Communication skills
- Planning and Organising
- Performance management.
- Problem analysis and problem solving.
About Aeropeople:
Whether you’re looking for your next job or searching out the next superstar to join your team…
Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses.
During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period.
For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs or visit www.aeropeople.com
Commercial Administrator employer: Aeropeople Ltd
Contact Detail:
Aeropeople Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their recent achievements or challenges shows you're genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice your communication skills! As a Commercial Administrator, you'll need to liaise with various teams. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commercial Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Administrator role. Highlight any relevant experience in customer service or administration, especially if it relates to the aerospace industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage quotes and handle customer service issues effectively.
Show Off Your Team Spirit: Since teamwork is key in this role, don’t forget to mention your collaborative experiences. Share examples of how you've worked with others to achieve goals, as we value communication and cooperation at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Aeropeople Ltd
✨Know Your Stuff
Make sure you brush up on the basics of aerospace engineering and the specific role of a Commercial Administrator. Familiarise yourself with the company’s services, especially their work with major airlines like Boeing and Airbus. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your customer service skills and your ability to manage quotes and estimates. Think about times when you improved processes or solved problems effectively, as these are key aspects of the role.
✨Ask Smart Questions
Come armed with questions that demonstrate your understanding of the industry and the company’s operations. Ask about their current challenges in production or how they measure success in customer service. This shows you’re thinking critically about the role.
✨Be Proactive and Personable
During the interview, let your proactive personality shine through. Be friendly and approachable, as teamwork and communication are crucial for this position. Show that you can not only handle administrative tasks but also support your team effectively.
