Product Owner - PPS

AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world. We achieve this by becoming the airport's first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success.

Our Commitment to Excellence

At AeroCloud, being the airport's first call means exceeding expectations at every customer interaction. This is not just a goal; it’s our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there’s a task to be completed, we see it through. If a customer needs an answer we don’t yet have, we respond promptly to let them know we’re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step.

Summary Of Role

We are seeking an experienced and dynamic Product Owner with a strong background in SaaS and proven experience in the airport industry. As a key member of our product management team, you will drive product vision, strategy, and execution while bridging the gap between business needs, technology, and user experience.

Requirements

• Working closely with the Senior Product Manager to align business objectives and customer needs in relation to the AeroCloud Passenger Processing Systems (PPS) Product suite.
• Collaborate with stakeholders to gather requirements and translate them into well-defined user stories and acceptance criteria.
• Under guidance manage the product backlog, ensuring the team is focused on delivering maximum value.
• Work closely with engineering, design, and QA teams to ensure timely and high-quality delivery of features, meeting all requirements outlined in the ‘definition of done' for each deliverable.
• Compile market research with guidance from Product Manager, competitor analysis, and customer feedback sessions to inform product decisions and to support the product manager in prioritising, quantifying and delivering features and functionality.
• Serve as part of the primary team for product-related questions and decisions throughout the agile development lifecycle.
• Support any customer or team inquiries on product functionality and documentation.
• Support the implementation team in training (as appropriate).
• Facilitate agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
• Liaise with delivery and support teams and customer success teams for deployment of software and other product related communications.

What are we looking for?

• Proven experience as a Product Owner or similar role in a SaaS environment.
• Strong understanding of Agile methodologies and product management best practices.
• Exceptional ability to translate business requirements into technical deliverables.
• Excellent communication, collaboration, and stakeholder management skills.
• Analytical mindset with a data-driven approach to decision-making.
• Familiarity with product management tools like Jira, Confluence, or similar.
• Bachelor's degree in business, computer science, or a related field (or equivalent experience).
• Airline or airport experience is highly desirable.

Benefits

• Competitive salary
• Best in Class Share Options scheme
• Flexible working environment
• 25 days annual leave + statutory holidays
• Take your birthday off work on us as well
• Access to our Employee Assistance Program
• Extensive upskilling and training
• Company pension scheme
• Access to employee perks and discounts.

Our ethos

AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact. Our vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles. AeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.