At a Glance
- Tasks: Integrate and troubleshoot hardware drivers in a dynamic airport operations environment.
- Company: AeroCloud, a pioneering tech company revolutionising airport operations.
- Benefits: Competitive salary, share options, 25 days PTO, and digital nomad scheme.
- Other info: Diverse and inclusive workplace with excellent training opportunities.
- Why this job: Join a team making a real impact on global airport technology.
- Qualifications: Strong Windows OS knowledge and troubleshooting skills required.
The predicted salary is between 60000 - 80000 £ per year.
AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world.
We achieve this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success.
Our Commitment to Excellence
At AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not just a goal; it’s our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there’s a task to be completed, we see it through. If a customer needs an answer we don’t yet have, we respond promptly to let them know we’re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step.
About the Role
Senior windows specialist with a focus on hardware driver integration, packaging and troubleshooting at scale across our growing global multi-airport environment. The role holder will be fully responsible for hardware integration across our global common use platform. This role is well suited to someone who understands how Windows interacts with hardware in real-world, mission critical environments and is comfortable troubleshooting issues across drivers, devices, and system configuration. Experience with airport or common use environments is beneficial but not required.
Responsibilities
- Assessing & packaging all new driver versions & updates across our estate, being responsible for their deployment across our common use platform
- Working with internal development teams, contributing to the direction of our peripheral middleware
- Dealing with technical conflicts, managing versioning writing technical documentation
- The escalation point for the troubleshooting of device-related issues during deployments to new sites or in live support (with occasional on-site presence globally required)
- Working to automate the deployment & configuration of hardware peripherals to the highest extent possible
- Collaboration directly with equipment manufacturers for troubleshooting, new release management and feeding back our experience to their teams as a trusted partner
- Working in our office most days, to have access to our lab environment and physical peripherals
- Occasional travel to global customer sites
- Flexible working hours to collaborate with different global teams and customers
What are we looking for?
- Strong understanding of Windows OS fundamentals, including: Processes, services & system behaviour, System startup and startup mechanisms, Registry structure and configuration
- Proven experience troubleshooting how Windows interacts with hardware in real-world environments
- Hands-on experience supporting and troubleshooting peripherals such as: Printers (e.g. label, receipt or boarding pass printers), Scanners (e.g. barcode, passport), Payment terminals, USB and serial-connected devices
- Experience diagnosing: Driver conflicts and failures, Device recognition issues, Intermittent hardware faults in real-world, remote environments
- Understanding of: Driver installation and lifecycle, Device Manager and hardware diagnostics, USB device behaviour and common failure points
- Experience with: Group Policy (GPO), Intune / Endpoint Manager & Software Application Packaging Tools, Packaging applications and drivers for deployment, Security and device hardening
- Strong troubleshooting mindset with ability to go beyond basic fixes
- Strong Scripting capability (including PowerShell)
- Automation first mindset, ideally with experience working with DevOps methodologies
What We Offer
- Competitive salary
- Best in Class Share Options scheme
- 25 days PTO + statutory holidays
- Take your birthday off work on us as well
- Extensive upskilling and training
- Digital Nomad Scheme
Our ethos
AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact. Our vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles.
AeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.
Senior Windows Integration Engineer - UK in Manchester employer: AeroCloud
AeroCloud is an exceptional employer that prioritises employee growth and development, offering extensive training and a generous PTO policy to ensure a healthy work-life balance. Located in Stockport, the company fosters a collaborative and inclusive work culture where diverse perspectives are valued, making it an ideal place for those looking to make a meaningful impact in product engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Windows Integration Engineer - UK in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AeroCloud values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AeroCloud might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AeroCloud!
✨Direct Apply to AeroCloud
Let's not forget to apply directly through the AeroCloud website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Windows Integration Engineer - UK in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AeroCloud.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AeroCloud. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AeroCloud
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
