At a Glance
- Tasks: Coordinate service schedules and manage customer enquiries in a fast-paced environment.
- Company: Join AEP Ltd, a growing company with a supportive team culture.
- Benefits: Enjoy competitive salary, personal growth opportunities, and a collaborative work environment.
- Other info: Perfect for those who thrive in a busy, service-oriented setting.
- Why this job: Make a real impact by delivering excellent service and supporting a dynamic team.
- Qualifications: Strong organisational skills and customer service abilities; SAP experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
AEP Ltd is seeking an organised, proactive, and customer-focused Service Coordinator to support our busy Service Department. If you thrive in a fast-paced environment and enjoy coordinating people and processes to deliver excellent service, we would love to hear from you.
What You’ll Be Doing:
- Scheduling and planning engineers work in line with service schedules and ongoing projects.
- Handling customer enquiries, processing orders, and preparing quotes and pro‑forma invoices.
- Coordinating service visits, breakdown responses, and remedial works.
- Managing job documentation, including job sheets, waste transfer notes, and service reports.
- Liaising with customers to book appointments, handle objections, and sell services where appropriate.
- Using SAP to maintain service schedules, update equipment records, and process job completions.
What We’re Looking For:
- Excellent organisational and time‑management skills.
- Strong communication and customer service abilities.
- Confident working with schedules, diaries, and administrative systems.
- Comfortable using business software (experience with SAP is a plus).
- Able to multitask and thrive in a dynamic, service‑oriented environment.
- A team player with a hands‑on, can‑do attitude.
Why Join AEP Ltd?
- Be part of a well‑established and growing company.
- Work in a collaborative and supportive team environment.
- Opportunities for personal growth and skill development.
- Competitive salary and benefits.
Service Coordinator employer: AEP Compressed Air Technologies
AEP Ltd is an excellent employer for those seeking a dynamic and supportive work environment in Ivybridge. With a focus on personal growth and skill development, employees benefit from a collaborative team culture and competitive salary packages, making it an ideal place for individuals who thrive on delivering exceptional service and coordinating processes effectively.
Contact Details:
AEP Compressed Air Technologies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Get to know the company inside out! Research AEP Ltd, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Coordinator, you'll need to handle customer enquiries and coordinate with engineers. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed schedules or handled multiple tasks in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at AEP Ltd.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational and customer service skills. We want to see how you’ve thrived in fast-paced environments before, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Service Coordinator role and how your proactive attitude can benefit our team.
Show Off Your Tech Skills:If you’ve got experience with SAP or similar software, make it known! We love tech-savvy candidates who can hit the ground running and help us keep everything organised.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AEP Compressed Air Technologies
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like scheduling engineers and handling customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, be prepared to share examples of how you've successfully managed multiple tasks or projects in the past. Think about specific situations where your time-management skills made a difference, and be ready to discuss them.
✨Brush Up on Your Communication Skills
As a Service Coordinator, you'll need to liaise with customers and team members regularly. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your communication style and ensure you can handle objections effectively.
✨Familiarise Yourself with SAP
If you have experience with SAP, great! If not, take some time to learn the basics. Understanding how to navigate business software will give you an edge. You could even mention any similar software you've used to show your adaptability and tech-savviness.
