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For Companies At a Glance
- Tasks: Coordinate service schedules and manage customer enquiries in a fast-paced environment.
- Company: Join AEP Ltd, a growing company with a supportive team culture.
- Benefits: Enjoy competitive salary, personal growth opportunities, and a collaborative work environment.
- Why this job: Make a real difference by delivering excellent service and supporting a dynamic team.
- Qualifications: Strong organisational skills and customer service abilities; SAP experience is a plus.
- Other info: Perfect for those who thrive in a busy, service-oriented role.
The predicted salary is between 30000 - 42000 £ per year.
AEP Ltd is seeking an organised, proactive, and customer-focused Service Coordinator to support our busy Service Department. If you thrive in a fast-paced environment and enjoy coordinating people and processes to deliver excellent service, we'd love to hear from you.
What You’ll Be Doing:
- Scheduling and planning engineers work in line with service schedules and ongoing projects.
- Handling customer enquiries, processing orders, and preparing quotes and pro-forma invoices.
- Coordinating service visits, breakdown responses, and remedial works.
- Managing job documentation, including job sheets, waste transfer notes, and service reports.
- Liaising with customers to book appointments, handle objections, and sell services where appropriate.
- Using SAP to maintain service schedules, update equipment records, and process job completions.
What We’re Looking For:
- Excellent organisational and time-management skills.
- Strong communication and customer service abilities.
- Confident working with schedules, diaries, and administrative systems.
- Comfortable using business software (experience with SAP is a plus).
- Able to multitask and thrive in a dynamic, service-oriented environment.
- A team player with a hands-on, can-do attitude.
Why Join AEP Ltd?
- Be part of a well-established and growing company.
- Work in a collaborative and supportive team environment.
- Opportunities for personal growth and skill development.
- Competitive salary and benefits.
Service Coordinator - Honiton employer: AEP Compressed Air Technologies
Contact Detail:
AEP Compressed Air Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator - Honiton
✨Tip Number 1
Get to know the company! Research AEP Ltd and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Service Coordinator, you'll need to handle customer enquiries and objections. Role-play with a friend or use our resources to sharpen your responses and build confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed schedules or coordinated projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to jump into the role.
We think you need these skills to ace Service Coordinator - Honiton
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational and time-management skills in your application. We want to see how you can juggle multiple tasks and keep everything running smoothly, just like a pro Service Coordinator!
Communicate Clearly: Since strong communication is key for this role, use your application to demonstrate your ability to convey information effectively. Whether it's through your cover letter or CV, let us know how you've handled customer enquiries or coordinated with teams in the past.
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the job description. If you've worked with scheduling software or have experience in customer service, make sure to mention it. We love seeing relevant examples that show you're the right fit for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at AEP Ltd!
How to prepare for a job interview at AEP Compressed Air Technologies
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like scheduling engineers and handling customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Brush Up on Your Communication Skills
As a Service Coordinator, you'll be liaising with customers and team members regularly. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios, like handling customer objections or booking appointments, to showcase your communication prowess.
✨Familiarise Yourself with SAP
If you have experience with SAP, great! If not, take some time to learn the basics. Understanding how to navigate the software can give you an edge during the interview. Mention any relevant software skills you have, as this shows you're tech-savvy and ready to hit the ground running.
