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For Companies At a Glance
- Tasks: Lead operations across multiple sites, ensuring high service standards and team performance.
- Company: Join a dynamic facilities management business with a £6.5 million turnover, focused on growth.
- Benefits: Enjoy a competitive salary, career progression, and a supportive leadership team.
- Why this job: Make a real impact in a thriving company that values innovation and operational excellence.
- Qualifications: Proven leadership in multi-site operations, strategic vision, and strong financial acumen required.
- Other info: Closing date for applications is 28.7.25.
The predicted salary is between 48000 - 84000 £ per year.
Are you at Operations Director level within a complex, multi-site operation, ready to take on the challenge within your career?
We are a dynamic, ambitious and growing soft services facilities management business turning over £6.5 million annually, providing high-quality services across cleaning, security, landscaping, reactive maintenance, and periodic services. We are seeking an exceptional Operations Director to join our team and play a pivotal role in driving operational excellence and growth, ideally from within a retail, social housing or similar sector.
We are looking for a forward-thinking leader who is already excelling in a senior position and is ready to prove their leadership, strategic insight, and operational expertise in a company that rewards progression.
What You\’ll Do
As Operations Director, you\’ll have full responsibility for operational delivery, managing a diverse team and ensuring high standards of service across all divisions. Key responsibilities include:
- Operational Leadership: Oversee nationwide service delivery, ensuring compliance with SLAs, KPIs, and contractual obligations whilst driving continuous improvement and efficiency.
- Strategic Contribution: Collaborating with the Managing Director and National Sales Director on long-term strategy, tenders, and client relationship management.
- Team Leadership: Lead and develop Operations Managers, the HelpDesk Manager, and the Landscaping Manager, ensuring strong performance and succession planning.
- Client Relationships: Act as an operational liaison for key clients, strengthening relationships through regular site visits and proactive account management.
- Financial Oversight: Manage operational budgets and contribute to profitability through efficient cost control and P&L management.
- Health and Safety: Ensure compliance across all operations, fostering a strong culture of safety and best practices.
What We\’re Looking For
We are seeking an experienced Operations Director who is:
- Proven in Leadership: You\’ve successfully managed multi-site, multi-service operations and delivered consistent results.
- Strategic and Visionary: You understand the bigger picture and can align operational delivery with long-term company goals.
- Ambitious and Aspiring: You are not just looking for another role-you are hungry to take on more responsibility and develop within your career.
- Commercially Savvy: You have a strong grasp of financial management, including budgeting, cost control, and delivering profitability.
- A People Developer: You know how to build, motivate, and develop high-performing teams.
- Client-Focused: You can build strong relationships with clients and stakeholders, aligning operational excellence with client satisfaction.
What\’s in It for You?
- A chance to fast-track your career.
- An opportunity to join a thriving business with ambitious growth plans.
- A collaborative and supportive leadership team that values innovation and performance.
- A competitive salary and benefits package reflective of the seniority and progression potential of the role.
Are You Ready to Lead and Succeed?
If you\’re ready to step into a role where your impact will be seen and your ambitions supported, we want to hear from you.
CLOSING DATE FOR THIS ROLE IS 28.7.25 #J-18808-Ljbffr
Operations Director employer: AEJ Management Ltd
Contact Detail:
AEJ Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network with professionals in the facilities management sector, especially those who have experience in multi-site operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Research our company thoroughly, focusing on our values, recent projects, and growth plans. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in joining our team.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence in previous roles. Highlight your achievements in managing budgets, improving service delivery, and developing high-performing teams to showcase your fit for the role.
✨Tip Number 4
Be ready to articulate your vision for the future of operations within our company. Think about how you can align operational strategies with our ambitious growth plans and how you can contribute to enhancing client relationships.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing multi-site operations and showcases your leadership skills. Use specific examples that demonstrate your success in operational delivery and team management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Emphasise your strategic vision and how your background aligns with their goals, particularly in the soft services facilities management sector.
Highlight Relevant Achievements: In your application, focus on quantifiable achievements that relate to operational excellence, financial oversight, and client relationship management. This could include improvements in service delivery or successful budget management.
Showcase Leadership Qualities: Demonstrate your ability to lead and develop teams by providing examples of how you've motivated staff and fostered a culture of high performance. Mention any relevant training or development initiatives you have implemented.
How to prepare for a job interview at AEJ Management Ltd
✨Showcase Your Leadership Experience
Be prepared to discuss specific examples of how you've successfully managed multi-site operations. Highlight your ability to lead diverse teams and deliver consistent results, as this is crucial for the Operations Director role.
✨Demonstrate Strategic Thinking
Think about how your past experiences align with the company's long-term goals. Be ready to share your insights on operational delivery and how you can contribute to the strategic direction of the business.
✨Emphasise Financial Acumen
Since financial oversight is a key responsibility, come equipped with examples of how you've managed budgets, controlled costs, and contributed to profitability in previous roles. This will show your commercial savvy.
✨Build Rapport with Client-Focused Examples
Prepare to discuss how you've built strong relationships with clients and stakeholders in the past. Share stories that illustrate your client-focused approach and how it has led to operational excellence and satisfaction.
