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- Tasks: Lead the design and delivery of innovative ServiceNow solutions for diverse clients.
- Company: Join a well-established consultancy with a focus on technical leadership.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Why this job: Shape the future of IT service management and drive impactful solutions.
- Qualifications: Extensive experience in ServiceNow, ITIL knowledge, and strong leadership skills.
- Other info: Opportunity to mentor teams and work with cutting-edge technologies.
The predicted salary is between 43200 - 72000 £ per year.
We are supporting a well-established consultancy client in their search for a ServiceNow Lead Solution Architect. This role offers the opportunity to take a senior technical leadership position, shaping and delivering ServiceNow-based solutions for a diverse range of clients across multiple sectors.
The successful candidate will be responsible for leading the design, delivery, and continuous improvement of ServiceNow Service Management platforms, ensuring they are scalable, secure, and aligned to client and business objectives.
Key Responsibilities- Lead the architecture, design, and delivery of ServiceNow solutions across client engagements.
- Collaborate with stakeholders to gather requirements and translate them into effective, high-quality solution designs.
- Provide technical leadership and direction to delivery teams, ensuring architectural integrity and best practice.
- Drive continuous improvement of ServiceNow platforms through optimisation, automation, and integration.
- Evaluate and recommend emerging technologies, tools, and frameworks to enhance service delivery.
- Ensure solutions align with wider business and technology strategies.
- Create and maintain clear architectural documentation covering current and future state designs.
- Participate in and facilitate technical and process workshops.
- Work closely with enterprise architecture functions, including supporting configuration and instance migration activities.
The role includes responsibility for providing technical leadership and mentorship across multidisciplinary teams, supporting the development of business analysts, administrators, developers, and solution architects. You will play a key role in fostering a high-performing, collaborative, and engaged delivery culture.
From a delivery perspective, you will assess the impact of new requirements and lead the implementation of proactive IT Service Management and Operations capabilities. This will involve the design, automation, integration, and management of primarily ITSM and ITOM-related toolsets and environments.
Qualifications- Extensive experience designing and delivering ServiceNow solutions across multiple modules.
- Strong understanding of ITIL processes and service management best practices.
- Experience working in complex, large-scale enterprise environments with multiple integrations.
- Proven expertise in system architecture and solution design.
- Broad technical understanding, including cloud technologies, enterprise platforms, cyber security, and emerging technologies such as AI and IoT.
- ITIL certification.
- Track record of delivering complex, business-critical IT solutions.
- Strong communication and stakeholder engagement skills.
- Ability to influence and collaborate at all levels of an organisation.
- Demonstrated leadership, coaching, and mentoring capability.
- Ability to manage multiple workstreams and deliver to agreed timelines.
- Aware of current technology trends and the wider market.
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
- Experience of Agile, Scrum, or similar delivery methodologies.
Lead Solutions Architect in London employer: AEJ Consulting Ltd
Contact Detail:
AEJ Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Solutions Architect in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow solutions. We recommend doing mock interviews with friends or mentors to build confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Lead Solutions Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Solutions Architect role. Highlight your experience with ServiceNow solutions and any relevant ITIL processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership in delivering ServiceNow solutions and how you've driven continuous improvement in past projects.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise! Mention your experience with cloud technologies, system architecture, and any certifications like ITIL or ServiceNow Certified Master Architect. We love seeing candidates who are up-to-date with current tech trends.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AEJ Consulting Ltd
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the specifics of ServiceNow solutions. Brush up on your knowledge of various modules and be ready to discuss how you've designed and delivered these solutions in past roles. This will show that you can hit the ground running.
✨Showcase Your Leadership Skills
As a Lead Solutions Architect, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've mentored others or led projects, focusing on your communication and collaboration skills. This will highlight your fit for the leadership aspect of the role.
✨Understand ITIL and Best Practices
Since the role requires a strong understanding of ITIL processes, make sure you can articulate how these principles apply to ServiceNow implementations. Be ready to discuss how you've used ITIL best practices to enhance service delivery in previous projects.
✨Stay Current with Technology Trends
Familiarise yourself with emerging technologies like AI and IoT, as well as current trends in cloud technologies and cyber security. Being able to discuss how these can impact ServiceNow solutions will set you apart and show that you're forward-thinking.
