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- Tasks: Manage client relationships, drive sales, and ensure customer satisfaction remotely.
- Company: Join a leading SaaS company focused on innovation and client success.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be a key player in client success while developing your sales skills in a dynamic environment.
- Qualifications: Bachelor's degree preferred; proven sales experience and strong communication skills required.
- Other info: Collaborate with cross-functional teams to align strategies and meet client needs.
The predicted salary is between 28800 - 43200 £ per year.
A prominent SaaS client of mine are seeking an Account Manager to join them on a remote basis, in which you will be responsible for nurturing and expanding relationships with existing clients, identifying new sales opportunities, as well as meeting and exceeding sales targets. You will act as the main point of contact between the company and their clients, and will play an instrumental role in ensuring customer satisfaction is upheld at all times, whilst upholding retention and maximising revenue as much as possible.
Key responsibilities:- Client relationship management – building and maintaining long lasting relationships, understanding their needs to provide tailored solutions, and acting as a trusted advisor to clients, especially on key products and services.
- Sales and revenue generation – meeting and exceeding sales revenues and targets, along with identifying and pursuing new sales opportunities with their existing clients.
- Account planning – developing account plans and strategies to achieve sales goals, conducting market research to grow the area, forecasting and tracking account metrics to monitor progress, as well as supporting account planning and development.
- Product knowledge – maintaining a thorough understanding of the products and services my client offers to communicate the usage and benefits effectively to clients, as well as staying updated on offers from competitors and industry trends.
- Negotiations and closing – negotiating contract terms and prices with clients, preparing and presenting proposals to clients, closing sales and finalising agreements, and managing the sales CRM.
- Customer support and issue resolutions – addressing all client requests, issues, and concerns in a prompt and professional manner, whilst working with internal teams on a collaborative basis to solve these issues.
- Reporting and documenting – maintaining accurate, updated records of all client interactions and transactions through a CRM platform, as well as providing regular sales reports and updates to management.
- Cross-functional collaboration – working closely with marketing, product development, and customer support teams, so that strategies can be aligned and customer needs can be met.
- A bachelor's degree in business, marketing, or a related field is a huge plus.
- Proven sales experience.
- Possess strong presentation, communication, interpersonal, and negotiation skills.
- Results driven, with a proven track record of meeting and exceeding sales targets.
- Able to work independently as well as part of a team.
- Possess knowledge of relative industry trends and products.
- Be proficient in Microsoft Office and CRM software.
Account Manager employer: AEJ Consulting Ltd
Contact Detail:
AEJ Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the SaaS industry. Attend virtual events, webinars, or join relevant LinkedIn groups to connect with current Account Managers and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in SaaS and account management. Read industry blogs, listen to podcasts, and follow thought leaders on social media. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated.
✨Tip Number 3
Practice your negotiation skills. Since this role involves negotiating contract terms and prices, consider role-playing scenarios with friends or colleagues. This will help you feel more confident and prepared for real-life negotiations during the job.
✨Tip Number 4
Showcase your ability to work cross-functionally. Prepare examples of how you've collaborated with different teams in previous roles. Highlighting your teamwork skills will be crucial, as this position requires working closely with marketing, product development, and customer support.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales. Use specific examples that demonstrate your ability to build client relationships and meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the SaaS industry and your passion for client relationship management. Mention how your skills align with the job responsibilities outlined in the description.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as percentage increases in sales or successful client retention strategies. This will help illustrate your results-driven approach.
Research the Company: Familiarise yourself with the company's products and services, as well as their position in the market. This knowledge will allow you to tailor your application and demonstrate your enthusiasm for the role.
How to prepare for a job interview at AEJ Consulting Ltd
✨Showcase Your Relationship Management Skills
As an Account Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully nurtured client relationships in the past, highlighting your understanding of their needs and how you provided tailored solutions.
✨Demonstrate Sales Acumen
Be ready to discuss your previous sales experiences and how you've met or exceeded targets. Share specific metrics or achievements that showcase your ability to generate revenue and identify new sales opportunities.
✨Know the Product Inside Out
Familiarise yourself with the products and services offered by the company. Be prepared to discuss how these can benefit clients and how you stay updated on industry trends and competitor offerings.
✨Prepare for Negotiation Scenarios
Since negotiations are a key part of the role, think about past experiences where you've successfully negotiated terms or closed deals. Practice articulating your approach to handling objections and finalising agreements.
