Operations Delegated Data Analyst

Time Type: Full time
Working Pattern: Hybrid

Purpose of the Role

Data is one of AEGIS London’s greatest assets. As the Operations Delegated Data Analyst, you will be responsible for supporting the day‑to‑day operational delivery of delegated data processes, with a focus on the efficient, accurate and timely handling of bordereaux (risk, premium and claims data). The role sits within AEGIS’s Data Operations capability model, providing dedicated delivery support aligned to defined standards, controls and processes. You will work closely with internal stakeholders and outsourced partners to ensure that delegated data is validated, reconciled and processed consistently, while escalating issues where required. This role forms part of a deliberately separated delivery capability, enabling operational scalability and allowing oversight, governance and enablement activities to evolve independently. You will contribute to maintaining high‑quality delegated data and supporting reliable operational reporting, while helping reduce manual dependency through structured processes and continuous improvement.

Duties and Accountabilities

• Working with our third‑party provider monitor the end‑to‑end processing of delegated data (risk, premium and claims), including bordereaux sourcing, mapping, validation, reconciliation and issue tracking in our Bordereaux Management System.
• Monitor bordereaux receipt and retrieval, ensuring completeness and timeliness, with escalation of gaps where required.
• Perform bordereaux validation against agreed standards, business rules and Lloyd’s reporting requirements.
• Manage data queries and inbox activities, including triage, investigation and resolution with third parties and internal stakeholders.
• Support third‑party provider oversight by ensuring adherence to operational processes, data standards and service expectations.
• Assist in data quality monitoring and control activities, identifying issues, trends and areas for improvement.
• Contribute to operational MI and reporting, supporting visibility of delegated data performance and service delivery.
• Support process standardisation and continuous improvement, helping to reduce manual intervention and enhance efficiency.

Skills, Knowledge and Experience

The successful candidate will:

• Have experience working with delegated data, bordereaux, or operational data processing within the London Market or similar environment.
• Possess a good understanding of the delegated data lifecycle, including ingestion, validation and reconciliation.
• Be familiar with Lloyd’s Coverholder Reporting Standards and delegated authority structures.
• Exhibit strong data handling capability with excellent attention to detail.
• Demonstrate proficiency in Excel (pivot tables, lookups, data analysis).
• Have experience with bordereaux management systems (e.g. VIPR Intrali) advantageous.
• Be able to manage high‑volume operational data processes in a structured and controlled manner.
• Show strong organisational skills with the ability to prioritise BAU processing and query resolution.
• Have effective communication skills, with the ability to work across internal teams and third parties.
• Adopt a proactive approach to identifying issues and supporting process improvements.

AEGIS Values

• Fairness and respect: We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.
• Open and inclusive: We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.
• Ambitious: We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.
• Striving to be better: We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.
• Investing in people’s potential: We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.

AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.

It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on +44(0)20 7856 7856 or email recruitment@aegislondon.co.uk. As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential.