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For Companies At a Glance
- Tasks: Handle and manage claims in a dynamic Errors and Omissions team.
- Company: Join AEGIS London, a market leader in the insurance industry.
- Benefits: Enjoy a hybrid working pattern and opportunities for personal growth.
- Why this job: Make a real impact in a high-performing team while developing your skills.
- Qualifications: Experience in claims adjusting and strong communication skills required.
- Other info: Diversity and inclusion are at the heart of our culture.
The predicted salary is between 36000 - 60000 £ per year.
Time Type: Full time
Working Pattern: Hybrid
Purpose of the Role
AEGIS London are currently seeking an experienced Claims Adjuster to join their well-established and market leading Errors and Omissions Team to perform claims handling and claims related administration. This position would be ideal for someone with demonstrable experience, seeking a new challenge within a dynamic and high performing syndicate
Duties And Accountabilities
- Perform claims adjusting in accordance with AEGIS London claims commitment, philosophy and procedures
- Handle specific class of business, US and International Errors and Omissions, claims for which claims authority has been agreed with the Head of Claims
- Ensure the Syndicate meets internal and external standards for claims handling and customer service in particular by ensuring ECF and paper file turnaround times are met
- Manage end to end claims processes through the use of Syndicate systems such as DOCOsoft workflow
- Maintain positive relationships with clients and brokers and third party experts
- Liaise with underwriters to maintain a valuable flow of information on claims issues and their impact on underwriting and policy interpretation
- Actively manage loss adjusters and other experts to ensure that claims and expert fees are managed appropriately and in a timely manner
- Maintain strong communication and advise the head of department on any relevant claims movements/issues/trends
- Undertake any other claims related and adhoc tasks/projects as required by the business
Skills, Knowledge And Experience
- Demonstrable claims background within Errors and Omissions is essential
- Part ACII qualified or working towards ACII would be advantageous
- Technically sound claims knowledge
- Working knowledge of London market claims systems (ECF)
- Proficient in Word/Excel and similar applications in order to report on claims information to underwriters and other members of the claims team
- Team player with a positive and flexible attitude to change and development alongside achieving team objectives
- Excellent, well-structured written and verbal communication/presentation skills
- Ability to work effectively and accurately to deliver results against tight deadlines
- Well-developed analytical and problem solving skills
AEGIS Values
Fairness and respect – We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.
Open and inclusive – We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.
Ambitious – We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.
Striving to be better – We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.
Investing in people’s potential – We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.
AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.
It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on +44(0)20 7856 7856 or email recruitment@aegislondon.co.uk.
As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential.
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Claims Adjuster (E&O) employer: AEGIS
Contact Detail:
AEGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster (E&O)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of hearing about opportunities that might not even be advertised.
✨Ace the Interview
When you land that interview, make sure to prepare thoroughly. Research AEGIS London, understand their values, and think about how your experience aligns with their needs. Show them you're not just another candidate; you're the one they need!
✨Follow Up
After your interview, don’t just sit back and wait. Send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
✨Apply Through Our Website
Make sure to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the AEGIS London team!
We think you need these skills to ace Claims Adjuster (E&O)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience in Errors and Omissions claims and any relevant qualifications like ACII. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our values at AEGIS London. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at AEGIS
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Errors and Omissions claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show that you have the hands-on experience they’re looking for.
✨Familiarise Yourself with AEGIS Values
Take some time to understand AEGIS London's values around fairness, respect, and inclusivity. Think about how your own experiences align with these values and be prepared to share examples during the interview. This will demonstrate that you’re a good cultural fit.
✨Prepare for Technical Questions
Since this role requires a solid understanding of claims systems like ECF, be ready to answer technical questions. Brush up on your knowledge of London market claims systems and be prepared to discuss how you’ve used them in your previous roles.
✨Showcase Your Communication Skills
Given the importance of communication in this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you’ve maintained relationships with clients and brokers, and how you’ve effectively communicated complex claims information in the past.