Operations Delegated Data Analyst in London

Time Type: Full time. Working Pattern: Hybrid.

Purpose of the Role

Data is one of AEGIS London’s greatest assets. As the Operations Delegated Data Analyst, you will support the day‑to‑day operational delivery of delegated data processes, focusing on the efficient, accurate and timely handling of bordereaux (risk, premium and claims data). You will work within AEGIS’s Data Operations capability model to provide dedicated delivery support, aligned to defined standards, controls and processes, ensuring delegated data is validated, reconciled and processed consistently while escalating issues when required.

Duties and Accountabilities

• Work with a third‑party provider to monitor the end‑to‑end processing of delegated data, including bordereaux sourcing, mapping, validation, reconciliation and issue tracking in the Bordereaux Management System.
• Monitor bordereaux receipt and retrieval, ensuring completeness and timeliness, and escalating gaps when required.
• Perform bordereaux validation against agreed standards, business rules and Lloyd’s reporting requirements.
• Manage data queries and inbox activities, including triage, investigation and resolution with third parties and internal stakeholders.
• Support third‑party provider oversight by ensuring adherence to operational processes, data standards and service expectations.
• Assist in data quality monitoring and control activities, identifying issues, trends and areas for improvement.
• Contribute to operational MI and reporting, supporting visibility of delegated data performance and service delivery.
• Support process standardisation and continuous improvement, helping to reduce manual intervention and enhance efficiency.

Skills, Knowledge and Experience

• Experience working with delegated data, bordereaux or operational data processing within the London Market or a similar environment.
• Good understanding of the delegated data lifecycle, including ingestion, validation and reconciliation.
• Familiarity with Lloyd’s Coverholder Reporting Standards and delegated authority structures.
• Strong data handling capability with excellent attention to detail.
• Proficiency in Excel (pivot tables, lookups, data analysis).
• Experience with bordereaux management systems (e.g., VIPR Intrali) is advantageous.
• Ability to manage high‑volume operational data processes in a structured and controlled manner.
• Strong organisational skills with the ability to prioritise BAU processing and query resolution.
• Effective communication skills, with the ability to work across internal teams and third parties.
• Proactive approach to identifying issues and supporting process improvements.

AEGIS Values

• Fairness and respect – decisions are made considering the best interests of key stakeholders and the culture is collaborative.
• Open and inclusive – integrity, diversity of thought and background, listening to customers and stakeholders.
• Ambitious – passion for success, recognition as best in class and encouragement of innovation.
• Striving to be better – continuous improvement, challenging complacency, agility and adapting to change.
• Investing in people’s potential – environment for personal growth, accountability for performance and ownership for success.

AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds.

It is important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you, please telephone us or email.

As a business, we understand individual circumstances may differ and aim to be adaptable and support flexible working practices.

AEGIS London writes a diversified book of business through Syndicate 1225 at Lloyd’s where, year after year, we’re ranked in the top quartile for performance. In an increasingly complex and volatile world, brokers and clients are looking for risk transfer partners who are accessible, resourceful and there for the long haul. At AEGIS London, our structure and mindset mean that our resources are an excellent match for your risks. We’re here to find solutions: our underwriters are available and empowered to try their very hardest to find a way to say yes.