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- Tasks: Implement and manage IT projects, provide end-user support, and maintain network infrastructure.
- Company: Established IT solutions provider with 30 years of experience and a focus on innovation.
- Benefits: Competitive salary, private healthcare, pension, and profit-sharing opportunities.
- Why this job: Join a dynamic team and make a real impact in the IT industry.
- Qualifications: 4-5 years in IT, strong networking skills, and customer relationship expertise.
- Other info: Opportunity for career growth and mentorship in a collaborative environment.
The predicted salary is between 40000 - 60000 £ per year.
Location: Fyfield, Oxfordshire OX13 5LN
Hours: Full Time
Salary: Packages around £50,000 per annum (depending on experience) Business/performance related bonus
Are you ready to take your career to the next level with a company that has been a cornerstone of IT solutions for businesses for 30 years? We are passionate about technology, innovation, and creativity. We are seeking a dynamic Senior IT Engineer with a focus on networking to join our team and contribute to our continued success. The company prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. As we expand, we are looking for a well-presented, customer-focused, and personable individual to join our Fyfield office.
You will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure. Your responsibilities will include problem analysis, documentation, and ensuring configurations are up to the highest standards.
Are you the right person for the job?
- 4-5 years in a similar role
- Proven ability to form lasting customer relationships.
- Expertise in remote and on-site support
Technical skills should include:
- Cisco Expertise: In-depth knowledge of Cisco routers and switches
- Networking: TCP/IP connectivity and IT security expertise
- Firewall configuration, management and reporting (Fortinet)
- Windows Server Administration: 2016, 2019, and Server 2022
- High-Level Communication Skills: Both written and verbal
- Device Support: Windows 10/11 and Apple devices, experience with Intune, Apple, and Meraki MDM
- Backup Technologies and Disaster Recovery
- Microsoft SQL Server: Experience advantageous
What we are looking for?
- Network Design and Implementation - Architecting scalable networking solutions based on individual business requirements.
- Working with senior management to define Aegis policies and procedures.
- Creating network topologies and diagrams.
- Create recommendations for network hardware and software to improve service and profitability.
- Implementing new network technologies and upgrades.
Support, Network Maintenance and Troubleshooting
- Monitoring network performance and identifying potential issues.
- Conduct problem analysis and investigation. Diagnosing and resolving complex network problems.
- Ensure all systems are monitored and backed up at agreed intervals.
- Performing routine network maintenance checks.
- Escalating critical network issues to Management.
Network Security
- Implementing network security policies and best practices.
- Ensuring network systems are protected and only accessible by the engineer with the required skillset.
- Identifying and mitigating network vulnerabilities.
- Ensure security patches/firmware are tested and applied to maintain system security.
Capacity Planning and Optimisation
- Assessing network capacity and planning for future growth.
- Optimising network performance by analysing traffic patterns and making all necessary adjustments.
- Implementing network load balancing strategies.
Team Leadership and Mentorship
- Providing technical guidance and support to junior engineers.
- Training and developing team members on new technologies.
- Reviewing and approving network changes.
- When needed all staff may be required to assist another team to ensure the customers systems are maintained and kept operational.
Documentation and Reporting
- Maintaining detailed network documentation for all systems including procedures, configurations, and diagrams to a high standard.
- Generating network performance and security reports for management.
- Operational management of networking systems.
- Management of field engineers to ensure fixes and installations are performed within the contract or project timescales.
- Advise senior management of any required changes to engineers start and finish times so staff availability is available to the entire team.
- Management of Network projects.
- Participation in management meetings relating to network related projects and job tickets.
- Engagement with other teams where required to ensure projects are delivered as defined.
- Participation with engineer reviews and training schedules.
- Any new deployments/upgrades are all updated within WUG/SolarWinds/IT Glue.
What can you expect in return?
- Company pension
- Private Health Care
- Group Life
- Eligible for profit-share after 12 months of continuous service
If you are a dedicated IT professional with a passion for technology and exceptional customer service, apply now. If you feel you would be a good fit in the Aegis team, we’d love to hear from you.
Senior IT Engineer in London employer: Aegis Group
Contact Detail:
Aegis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Engineer in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend local meetups, tech events, or even online webinars. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving Cisco routers and switches or network security. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Don’t just apply for jobs; engage with the companies you’re interested in. Follow them on social media, comment on their posts, and reach out to current employees. This can help you stand out when it comes to interviews.
✨Tip Number 4
When you find a role that excites you, apply through our website! We make it easy for you to showcase your experience and passion for technology. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior IT Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Engineer role. Highlight your experience with Cisco, networking, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and how you can contribute to our team. Let us know why you're excited about this opportunity at StudySmarter.
Showcase Your Technical Skills: Be specific about your technical expertise in your application. Mention your experience with Windows Server, firewall management, and any relevant certifications. We love seeing candidates who are proud of their skills!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Aegis Group
✨Know Your Tech Inside Out
Make sure you brush up on your Cisco expertise and networking skills. Be ready to discuss specific projects where you've implemented network solutions or resolved complex issues. This will show that you not only understand the theory but can apply it in real-world scenarios.
✨Showcase Your Customer Service Skills
Since the company values exceptional customer service, prepare examples of how you've built lasting relationships with clients. Think about times when you went above and beyond to solve a customer's problem or improve their experience.
✨Prepare for Problem-Solving Questions
Expect to face questions that assess your troubleshooting abilities. Practice articulating your thought process when diagnosing network issues or implementing security measures. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Leadership Potential
As a Senior IT Engineer, you'll likely be mentoring junior staff. Be prepared to discuss your leadership style and any experiences you've had in guiding teams or training others. Highlight your ability to communicate effectively and foster a collaborative environment.
