Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable experiences for Premium guests at live events.
- Company: Join a top-rated employer recognised by The Sunday Times.
- Benefits: Flexible part-time hours, dynamic work environment, and the thrill of live events.
- Why this job: Be the friendly face that makes events memorable and exciting!
- Qualifications: Experience in customer service or hospitality, especially with VIPs.
- Other info: Work at The O2, with shifts mainly during evenings and weekends.
The predicted salary is between 13 - 16 £ per hour.
Are you looking for a part time customer focused role? Want to work for an employer named in The Sunday Times Best Places to Work? Join the team behind the magic at The O2! We are looking for confident, warm and professional Suite Hosts to help create unforgettable experiences for our Premium guests across our suites and exclusive lounges. If you love delivering exceptional service and enjoy the buzz of live events, this is a fantastic opportunity to shine.
As a Suite Host, you will be the friendly face welcoming our Premium clients at events throughout the year - mostly during evenings and weekends. Once the suites close, you will continue supporting Premium operations across areas including The Amex Lounge, Club 101, and The 93rd by Qatar Airways.
Responsibilities:- Creating an outstanding first impression with a warm welcome and exceptional hospitality
- Supporting smooth event operations while keeping all guests safe and comfortable
- Building positive relationships with guests including Suite Holders, Founding Partners, Seat Members, Club 101 Members and guests of The 93rd by Qatar Airways
- Going the extra mile to meet - and exceed - client expectations
- Being a calm, reliable point of contact for any access issues or guest concerns
- Assisting with the safe evacuation of your area if needed
- Attending pre event briefings and sharing accurate information for post event reports
- Experience in a customer facing or hospitality role, ideally with VIP guests
- Confidence in delivering premium level, first class service
- A warm, friendly, professional approach
- Reliability, flexibility, and the ability to stay calm under pressure
- Navigate the venue and guide guests with ease
- Prepare premium areas for guest arrival
- Communicate clearly with your team and managers via radio
- Handle last minute guest requests, issues or requirements
- Respond to and resolve guest complaints professionally, escalating when needed
If you love creating memorable experiences, thrive in fast paced environments, and want to be part of something special, we would love to hear from you!
Where: You will be based at The O2, Peninsula Square, London SE10 0DX.
When: Assessment centres will be held w/c 9 February and induction will be held on 3 March. You must be able to attend both in person to be considered for this role. This is a shift-based role working during the week and weekends. Shifts start at 5pm and normally finish around 11pm but sometimes this can be later.
Suite Host employer: AEG Europe
Contact Detail:
AEG Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Suite Host
✨Tip Number 1
Get to know the venue! Familiarise yourself with The O2 and its various areas. This will help you feel more confident when interacting with guests and answering their questions.
✨Tip Number 2
Practice your warm welcome! A friendly greeting can set the tone for an amazing experience. Think about how you can make each guest feel special right from the start.
✨Tip Number 3
Stay calm under pressure! Events can get hectic, so it’s important to keep your cool. Remember, your calmness will reassure guests and help maintain a positive atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get you on board to create those unforgettable experiences at The O2.
We think you need these skills to ace Suite Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for delivering exceptional service.
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or hospitality. We’re looking for Suite Hosts who can create unforgettable experiences, so share specific examples of how you've gone the extra mile for guests in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The O2.
How to prepare for a job interview at AEG Europe
✨Know Your Venue
Familiarise yourself with The O2 and its various suites and lounges. Understanding the layout and key areas will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create memorable experiences will resonate well with the interviewers.
✨Stay Calm Under Pressure
Think of scenarios where you had to handle difficult situations or complaints. Demonstrating your calmness and reliability in high-pressure environments will be crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, event operations, or guest expectations. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
