At a Glance
- Tasks: Lead security and safety operations at a top live events venue.
- Company: Join AEG Europe, a diverse and inclusive employer.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Work in a vibrant venue with a commitment to diversity.
- Why this job: Be part of iconic events while ensuring safety and security.
- Qualifications: Experience in security, safety, or event management is essential.
The predicted salary is between 37800 - 46200 £ per year.
This job is with AEG EUROPE, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Do you have experience in security, safety, or venue operations and enjoy working in live events? Want to join a company recognised as one of The Sunday Times Best Places to Work? We're looking for a Security & Safety Manager to join the team at the iconic Eventim Apollo.
In this role, you'll be responsible for leading the venue's security, safety, emergency planning, and resilience activities. You'll help create a safe environment for artists, visitors, VIP guests, promoters, contractors, and employees, while ensuring the venue remains compliant, prepared, and operationally effective.
Working across multiple teams and alongside external partners, you'll play a key role in planning for events, managing risks, improving processes, and supporting the successful delivery of one of London's most famous live entertainment venues.
What You'll Be Doing
- Security & Emergency Planning
- Lead the venue's security operation, working with internal teams and specialist contractors to maintain a safe and secure environment.
- Oversee emergency planning, incident response, and venue resilience activities across events and day-to-day operations.
- Event Delivery & Operations
- Support the safe and successful delivery of events, including Duty Manager responsibilities.
- Work closely with promoters, artists, contractors, and venue teams to plan and deliver world-class live experiences.
- Health, Safety & Compliance
- Lead the venue's approach to health and safety, ensuring policies, procedures, and risk management processes remain effective and compliant.
- Drive continuous improvement through audits, inspections, incident reviews, and staff training.
- Team Leadership
- Manage and support Fire Officers and contracted partners, helping maintain high standards across the venue.
- Build strong working relationships with internal and external stakeholders to ensure operational excellence.
What We're Looking For
- Experience & Knowledge
- Experience in security, safety, venue operations, or event management.
- Good understanding of event security, crowd management, risk assessment, and emergency response planning.
- Knowledge of health and safety, fire safety, and regulatory requirements within a live event or public venue environment.
- Skills & Approach
- Able to make informed decisions in a fast-paced environment.
- Strong communication and relationship-building skills.
- Comfortable reviewing risks, solving problems, and driving improvements.
- Experience managing teams, contractors, or external partners.
Why Join Us?
At Eventim Apollo, no two days are the same. You'll play an important role in protecting one of the UK's most iconic entertainment venues, helping to deliver unforgettable experiences while ensuring the highest standards of safety, security, and operational excellence.
Ready to Apply?
Inspired by creating safe environments, solving complex operational challenges, and being part of a venue that hosts some of the world's biggest artists and events? Then we'd love to hear from you. Apply today and help shape the safe and successful delivery of live entertainment at Eventim Apollo.
Where: You'll be based at the venue in Hammersmith. You will need to be available to work 5 days out of 7, including evenings and weekends.
About AEG
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.
If this role excites you but you're wondering whether you meet every single requirement - don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.
Because at AEG Europe, we believe that the best ideas come from the most inclusive teams - and we're building a workplace where everyone can thrive.
Security & Safety Manager employer: AEG Europe
AEG Europe is an exceptional employer, recognised as one of The Sunday Times' Best Places to Work, offering a vibrant and inclusive work culture at the iconic O2 in London. Employees benefit from flexible working arrangements, opportunities for professional growth, and a commitment to diversity that empowers everyone to contribute their unique perspectives. Join a passionate team dedicated to creating unforgettable experiences while enjoying a supportive environment that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Security & Safety Manager
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security & Safety Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like AEG Europe. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security & Safety Manager candidates.
✨Directly Apply to AEG Europe
Don’t forget to apply for the Security & Safety Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining AEG Europe.
We think you need these skills to ace Security & Safety Manager
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at AEG Europe. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at AEG Europe.
How to prepare for a job interview at AEG Europe
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at AEG Europe.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at AEG Europe.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at AEG Europe.
