At a Glance
- Tasks: Provide exceptional customer support and create unforgettable experiences for guests.
- Company: Join AEG EUROPE, a top-rated inclusive employer and part of the LGBTQ+ community.
- Benefits: Flexible part-time hours, supportive work environment, and recognition as a great place to work.
- Other info: Opportunity to grow in a dynamic and inclusive workplace.
- Why this job: Be the friendly voice that makes every guest's experience magical at The O2.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
This job is with AEG EUROPE, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Are you looking for a part time customer focused role?
Want to work for an employer named in The Sunday Times Best Places to work 2024?
Join the team behind the magic at The O2!
Do you love helping people and creating unforgettable experiences?
As a Contact Centre Agent , you'll be the first point of contact for our guests, ensuring every interaction is smooth, friendly, and professional.
From answering pre-arrival questions to handling bookings and resolving feedback, you'll play a key role in delivering exceptional service.
- What You'll Be
- Doing
- Guest
Support: Respond to calls and emails, assist with bookings (including accessible seating), and resolve complaints with empathy and professionalism.
Accessibility
Expertise: Confidently handle accessibility enquiries and work towards positive resolutions for any concerns.
Information
Guest Experience Contact Centre Agent employer: AEG Europe
AEG Europe is an exceptional employer, recognised as one of The Sunday Times' Best Places to Work, offering a vibrant and inclusive work culture at the iconic O2 in London. Employees benefit from flexible working arrangements, opportunities for professional growth, and a commitment to diversity that empowers everyone to contribute their unique perspectives. Join a passionate team dedicated to creating unforgettable experiences while enjoying a supportive environment that values collaboration and innovation.
