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For Companies At a Glance
- Tasks: Provide exceptional customer service and create an exclusive shopping experience.
- Company: Join Aeffe, a leader in luxury fashion with iconic brands like Moschino.
- Benefits: Enjoy a dynamic work environment in the heart of London with a focus on luxury.
- Why this job: Be a Brand Ambassador for Moschino and immerse yourself in the world of fashion.
- Qualifications: Must have 2 years of luxury retail experience and excellent communication skills.
- Other info: This is a full-time fixed term contract position located in London.
The predicted salary is between 30000 - 42000 £ per year.
Client Advisor – Moschino (fixed term contract)
Business units Sales – Retail – E-Commerce
Locations United Kingdom/London
The Group Aeffe is an international company in the fashion and luxury branch and is active in the creation, production and distribution of a wide range of products including prêt-à-porter, footwear and leather goods, lingerie and beachwear.
The Group develops, produces and distributes, with a view to constant attention to uniqueness and exclusivity, its collections with proprietary brands, including “Alberta Ferretti”, “Moschino” and “Pollini”.
For our Moschino store in London, we are looking for a Client Advisor (fixed term contract) : reporting to the Store Manager, the resource will take care of our customers providing an excellent service and ensuring to clients an exclusive shopping experience.
The Client Advisor will work as a “Brand Ambassador”, able to represent the values and the image of our Brand.
Key Requirements:
- Luxury Retail experience (minimum 2 years).
- Excellent communication and interpersonal skills.
- Commercial awareness, goal oriented and strong attitude in managing an effective selling ceremony and a satisfying customer service.
- Strong interest for the Fashion & Luxury world.
Hours: full time.
Location: 28/29 Conduit Street, London.
This announcement is addressed to both sexes, pursuant to Laws 903/77 and 125/91, and to persons of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03.
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Client Advisor - Moschino (fixed term contract) employer: Aeffe S.P.A.
Contact Detail:
Aeffe S.P.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Moschino (fixed term contract)
✨Tip Number 1
Familiarize yourself with Moschino's latest collections and brand values. Being able to discuss specific pieces and how they align with the brand's identity will show your genuine interest and knowledge during the interview.
✨Tip Number 2
Highlight your luxury retail experience by preparing examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a client.
✨Tip Number 3
Demonstrate your commercial awareness by staying updated on current fashion trends and market movements. This will help you engage in meaningful conversations with both the interviewers and customers.
✨Tip Number 4
Practice your communication skills by role-playing common retail scenarios with a friend. This will help you feel more confident in managing the selling ceremony and providing a satisfying customer experience.
We think you need these skills to ace Client Advisor - Moschino (fixed term contract)
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Moschino's brand values, history, and product offerings. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasize your luxury retail experience in your CV and cover letter. Provide specific examples of how you've delivered excellent customer service and contributed to sales goals in previous roles.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your interpersonal skills. Use clear and engaging language in your application to reflect your ability to connect with customers.
Express Your Passion for Fashion: In your cover letter, convey your strong interest in the fashion and luxury industry. Share any relevant experiences or insights that showcase your enthusiasm and understanding of current trends.
How to prepare for a job interview at Aeffe S.P.A.
✨Show Your Passion for Fashion
Make sure to express your genuine interest in the fashion and luxury industry during the interview. Share your favorite brands, trends, or experiences that highlight your passion for this world.
✨Demonstrate Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Highlight how you handled difficult situations and ensured a positive shopping experience for clients.
✨Understand the Brand Values
Research Moschino's brand values and image before the interview. Be ready to discuss how you can embody these values as a Client Advisor and contribute to the brand's exclusivity and uniqueness.
✨Practice Effective Communication
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to enhance your interpersonal skills.
