At a Glance
- Tasks: Provide admin and technical support for project specifications and document control.
- Company: Join AECOM, a global leader in infrastructure consulting.
- Benefits: Enjoy hybrid work options, competitive pay, and diverse benefits.
- Other info: Flexible, dynamic work environment with opportunities for growth.
- Why this job: Make a real impact on projects that shape communities and the environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
- Provide administrative, technical and editorial support to the specifications team for efficient production and quality control of specifications and master documents.
- Assist with printing, compiling and issuing project specifications, following internal document control procedures and ensuring correct revisions, naming conventions and document layout elements.
- Support technical and administrative tasks, including setting up bids/projects, managing team and project folders and data, creating fee proposals, and updating project finance documentation.
- Help address client comments, update the Technical Reference Sheet (T-Sheet) (specification index) and manage documents.
- Work alongside the full-time Proofreader to ensure specifications are proofread for grammar, spelling, punctuation and formatting consistency, clear technical inaccuracies, and that regulations and standards are current and applicable to the project region.
- Maintain and update master data sets, reviewing regulations, standards and manufacturer/product information with Technical Leads.
- Review and update Quality Management procedures, including the Best Practice Guide, in response to feedback from the team and project lessons learnt meetings.
Qualifications
- Excellent written and verbal communication skills (English Language).
- Strong knowledge of British and American English grammar, spelling and punctuation.
- Proficient with PDF X-Change Editor, Microsoft Word, Excel, Outlook, PowerPoint, Teams, and able to pick up industry-specific specification software.
- Familiar with and open to using AI tools for efficiency.
- Highly organised, detail-orientated, and able to manage multiple tasks accurately.
- Professional, calm and reliable when supporting deadlines and high-volume outputs.
- Punctual and methodical with a ‘right first time’ approach.
- Flexible and willing to adapt to new systems and processes.
- Able to express ideas clearly, follow procedures precisely, and proactively respond to tasks.
- Strong relationship-building skills at all levels.
- Degree qualified; background in document control, technical administration, editorial, or QA/QC is desirable.
Additional Information
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
Technical Support Administrator (Non I.T) in London employer: AECOM
At AECOM, we pride ourselves on being an exceptional employer, offering a dynamic work environment that champions integrity and innovation. Our commitment to employee growth is reflected in our flexible hybrid work options and comprehensive benefits, ensuring that every team member can thrive both personally and professionally. Join us in delivering impactful projects that shape communities while enjoying a culture of equity, diversity, and inclusion in a globally recognised firm.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Administrator (Non I.T) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AECOM on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Support Administrator role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical support and document control. Think about how your skills align with AECOM's mission of delivering a better world. We want to see your passion for making a positive impact!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or projects in the past. AECOM values detail-oriented candidates, so highlight your ability to keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the AECOM team and contributing to our mission.
We think you need these skills to ace Technical Support Administrator (Non I.T) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Technical Support Administrator role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational abilities.
Show Off Your Tech Skills:Since the role involves using various software like Microsoft Office and PDF X-Change Editor, mention any experience you have with these tools. If you're familiar with AI tools, don't forget to include that too!
Proofread, Proofread, Proofread!:Given the emphasis on grammar and formatting in the job description, take the time to proofread your application. A well-presented application shows attention to detail and professionalism, which is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at AECOM
✨Know Your Stuff
Before the interview, make sure you’re familiar with AECOM’s projects and values. Research their recent work in infrastructure and understand how your role as a Technical Support Administrator fits into their mission of delivering a better world.
✨Showcase Your Skills
Be ready to discuss your experience with document control and technical administration. Prepare examples that highlight your attention to detail, organisational skills, and ability to manage multiple tasks effectively, as these are crucial for the role.
✨Communicate Clearly
Since excellent written and verbal communication skills are essential, practice articulating your thoughts clearly. You might even want to prepare a few points on how you ensure clarity and consistency in documentation, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, project management processes, and how AECOM supports professional development. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
