Internal Communications Manager

Company Description

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We are seeking a skilled and delivery-focused Internal Communications Manager to join our high-performing internal communications team supporting Europe and India. This role is ideal for a confident communicator with strong technical expertise, particularly in digital media, and the ability to operate effectively within a large, complex organisation. As a key member of the regional internal communications function, you will play a critical role in executing strategic communication plans, producing high-impact content, and managing stakeholder relationships to drive employee engagement and alignment with our purpose, values, and growth strategy.

Key Responsibilities:

• Support the development and implementation of internal communications strategies aligned with regional and global business priorities.
• Translate strategic objectives into clear, engaging, and actionable communication plans.
• Deliver high-quality communications across multiple channels, ensuring consistency of voice and alignment with brand guidelines.
• Use data and analytics to measure impact and continuously improve communication effectiveness.

Digital Media and Technical Expertise

• Lead the creation and optimisation of digital content, including intranet, video, email campaigns, and social platforms.
• Champion innovative communication tools and technologies to enhance employee experience and engagement.
• Collaborate with creative and content teams to ensure messaging is visually compelling and accessible across platforms.

Stakeholder Engagement

• Build strong relationships with senior leaders, HR, and functional teams to understand communication needs and deliver tailored solutions.
• Provide communication counsel and support to stakeholders, helping them connect with employees through effective storytelling and messaging.
• Support leadership visibility through curated content, events, and internal platforms.

Content Development and Writing

• Craft clear, concise, and compelling content for a variety of audiences and formats, including executive messages, campaign materials, and change communications.
• Ensure all content is inclusive, aligned with business priorities, and reflective of our organisational tone and values.
• Maintain editorial standards and contribute to a consistent narrative across the region.

Change and Crisis Communications

• Support the delivery of communications related to organisational change, transformation, and integration projects.
• Assist in crisis communication planning and execution, ensuring timely and transparent messaging that protects employee trust and business continuity.

Collaboration and Integration

• Work closely with global and enterprise communications colleagues to share best practices and ensure a unified employee experience.
• Help connect external market and client insights to internal messaging, reinforcing our growth ambition and strategic direction.

Qualifications

• Proven experience in internal communications within a large, complex organisation.
• Strong technical skills, particularly in digital media and communication platforms.
• Excellent writing and editing skills with a keen eye for detail and tone.
• Demonstrated ability to manage stakeholders and influence at all levels.
• Strategic thinker with a hands-on approach to delivery.
• Comfortable working in a fast-paced, matrixed environment.

Additional Information About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities.

AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodations@aecom.com if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.