Head of Internal Communications

**Company Description**
**Work with Us. Change the World.**
At AECOM, we\’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world\’s trusted infrastructure consulting firm, partnering with clients to solve the worldu2019s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We\’re one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
We are seeking an experienced and strategic Head of Internal Communications for Europe and India to lead a high-performing internal communications function that connects employees to our purpose, values, and growth strategy.
In this role weu2019re looking for more than expertise; youu2019ll shape strategy, provide trusted counsel, connect teams and cultures, and drive engagement across the region. As a trusted advisor to senior leaders, including the Executive leadership team, and a key member of the regional marketing and communications leadership team, youu2019ll ensure internal messaging is seamlessly aligned with external messaging, client needs and enterprise-wide priorities. Youu2019ll work in close partnership with global and enterprise communications colleagues to ensure consistency of voice, share best practices, and contribute to a unified employee experience across the business.
**Key responsibilities**
**Leadership and strategic direction**
Develop and lead the regional internal communications strategy aligned to business objectives and our global growth priorities.
Partner with senior leaders to advise on strategic communication best practices, including effective storytelling, message frequency, channel selection, metrics, and brand guidelines.
Build a future-ready internal communications model that supports both enterprise-wide campaigns and regional needs.
Set and track meaningful KPIs and engagement metrics to continually improve internal communications effectiveness.
Lead a team of internal communication professionals, creating a high-performing, growth-driven culture.
**Stakeholder engagement and executive counsel**
Serve as a trusted advisor to the regional executive team, offering insights and strategic advice on internal communications and employee engagement.
Build and maintain strong partnerships with leaders across business lines, countries, and functions to ensure consistent, timely and trusted employee communications.
Drive leadership visibility through strategic engagement programs, coaching, and internal platforms.
**Crisis and change communications**
Lead internal crisis communication planning and response for the region, collaborating closely with legal, operations and HR to protect business continuity and employee trust.
Advise and deliver communications that support business change, restructuring, transformation, and integration projects with strategic direction, clarity, and pace.
**Marketing and communications integration and collaboration**
Play a key role on the regional marketing and communications leadership team, championing the voice of employees and ensuring alignment between internal and external messaging.
Help bring the u201coutside inu201d u2013 connecting market and client insight to internal communications and using storytelling to engage employees in our growth ambition.
**Strategic content and narrative**
Lead the development of compelling audience-focused content that align with our regional strategy and global positioning.
Ensure internal content is outcome-focused, inclusive, and connected to business priorities.
Partner with the creative and content teams to optimise reach and cut-through of messaging across platforms and countries.
**Qualifications**
**Skills and experience required**
Leadership and management skills within a dynamic communications environment, operating at regional level in a complex, global matrix organisation.
Strong planning and organisational capabilities, with the agility to manage multiple priorities and deliver against competing deadlines in a fast-paced, matrix environment.
Exceptional communication and interpersonal skills, with a proven ability to influence stakeholders at all levels and advise senior executives during high-stakes and crisis scenarios.
Proven leadership in developing high-performing, geographically dispersed teams, with a strong track record of inspiring excellence and nurturing talent.
Demonstrated success in aligning internal communications to AECOMu2019s purpose, values and growth strategy.
Ability to operate across strategic and operational levels, bringing a collaborative mindset and strong commercial insight to drive impactful outcomes.
Experience collaborating across diverse cultures and geographies, preferably including both European and Indian business contexts.
Ability to analyse complex data and interpret it for a range of audiences to drive continuous improvement.
**What youu2019ll bring**
A confident, credible communicator with sound judgement and a calm presence under pressure.
A unifying force who thrives on bringing people and stories together across complex structures.
A natural collaborator and connector with a strong sense of purpose and impact.
An innovative thinker who continuously seeks smarter, more engaging ways to communicate.
**Additional Information**
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at
At AECOM, we value everyone\’s unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!
**Additional Information**
Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!
For further information about the role, reach out to the recruiters on LinkedIn – Katie Levy or Amanda Dear
Please apply with your cv and a covering letter highlighting your suitablility and motivations for the role.
**About AECOM**
AECOM is the worldu2019s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle u2013 from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether youu2019re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. Weu2019re the worldu2019s trusted global infrastructure firm, and weu2019re in this together u2013 your growth and success are ours too.
Join us, and youu2019ll get all the benefits of being a part of a global, publicly traded firm u2013 access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each personu2019s potential, and weu2019ll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10133369
**Business Line:** Geography OH
**Business Group:** DCS
**Strategic Business Unit:** Europe & India
**Career Area:** Marketing & Communications
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Limited