b Overview /b p In this high-visibility role, you will lead strategic relationships with key Tier 1 contractors in the Grid Modernisation space, shaping growth and guiding internal strategy. You’ll act as the primary client contact, coordinating across internal teams to deliver value and high-quality outcomes. You’ll drive sustainable revenue, champion innovation, and ensure excellent client service within a fast-paced, complex environment. This role offers impact at scale within a global infrastructure firm and a focus on energy transition and modernization. /p b Pay / Benefits /b ul li hybrid working model /li li career development opportunities /li li AECOM University /li li volunteering days /li li flexible work arrangements /li li comprehensive benefits packages /li /ul b Responsibilities /b ul li Meet growth objectives for the client and contractor portfolio /li li Support Capture Managers to win, and project managers to deliver large programs /li li Raise AECOM’s profile in the energy sector through value delivery and innovation /li li Drive sustainable and profitable growth /li li Coordinate internal teams to align with client vision and ensure client focus /li li Mentor team members in relationship-building across the organization /li li Oversee financial success with the client in partnership with Project Leadership /li li Establish management processes for high-quality delivery and client service /li li Identify high-risk areas and take proactive actions to improve outcomes /li li Develop long-term, disruptive trends insights in grid modernization /li li Promote ethical and safe working practices /li li Lead BD activities within the client and pursue significant new business opportunities /li li Manage renewal/extension of large-scale agreements within the account /li li Drive pipeline growth and repeat work /li li Monitor projects for delivery quality and client satisfaction /li li Identify evolving resourcing needs and escalate as needed /li li Maintain strong client communication and regular follow-ups /li li Build client networks and cross-functional collaboration for end-to-end client development /li li Promote leadership behaviours aligned with AECOM values /li li Collaborate with Strategy, Marketing and Communications to optimize client engagement /li li Share best practices for client account management across the business /li li Foster a culture of innovation and delivery within the Transmission and Distribution team /li /ul b Key requirements /b ul li Senior-level Grid Modernisation experience in fast-paced commercial settings /li li Experience managing client accounts in Energy sector, within infrastructure advisory or professional services/engineering /li li In-depth knowledge of Grid Modernisation /li li Strong commercial acumen with curious mindset /li li Natural networker with experience engaging Government and speaking at industry events /li li Proven sales production and business development strategy skills, plus team leadership and client discovery capabilities /li li Bachelor’s degree in Business, engineering, energy, or related field (preferred) /li li Previous grid modernization client experience (preferred) /li /ul ul li strong customer engagement /li li emotional intelligence /li li relationship building /li li Grid Modernisation expertise /li li sales and business development execution /li li client discovery and value proposition development /li /ul
Client Account Manager and Contractor Relationship Lead (Transmission & Distribution) employer: AECOM
At AECOM, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through our extensive career development opportunities, flexible hybrid working model, and a culture that values diversity and inclusion. Join us in the South East, where you can make a meaningful impact on transport planning while enjoying a range of personalised benefits tailored to support your well-being and professional aspirations.
