At a Glance
- Tasks: Lead client relationships and drive business growth in the water sector.
- Company: AECOM, a global leader in infrastructure consulting.
- Benefits: Flexible hybrid work options, competitive salary, and diverse benefits.
- Other info: Join a diverse team committed to delivering a better world.
- Why this job: Make a real impact on communities while shaping the future of water management.
- Qualifications: Experience in client account management and business development.
At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
Our UK&I Water business are looking for two Client Account Managers (CAMs) to support our ambitious growth plans. One will support our work with Anglian Water & Severn Trent, and the other will support our work with Wessex and South West Water.
A Client Account Manager is a pivotal role where you will be responsible for building and maintaining strong relationships, aligning our services with their priorities and needs, and helping shape how our clients come to market. You will possess a proven track record in managing client accounts, driving business development, and delivering exceptional service in the water sector.
The AECOM Water team currently has significant market presence across the UK and Ireland, with strong long term client relationships and workload with the Environment Agency, Uisce Eireann, Northern Ireland Water, Scottish Water, Anglian Water, Severn Trent Water, South West Water, Wessex Water, Thames Water, Southern Water and contractors.
There are a number of major water sector opportunities that will come to market in the coming years. Through the appointment of a suitably senior and experienced CAM, we seek to continue to build our client relationships and brand in advance of future procurement. Major opportunities coming to market with England and Wales Water Companies during AMP8 – including with Severn Trent Water and Anglian Water.
Major projects in UK&I, including those being let under the Direct Procurement for Customer (DPC) and Strategic Infrastructure Project Regulations (SIPR) delivery vehicles.
Trusted Partner: You will have a deep understanding of the client, the regulatory environment in which they operate and the future direction and challenges of their business.
Expertise: You will ensure that we are bringing all AECOM has to offer to clients, maintaining a good understanding of our technical & business service offerings and identifying areas where we need to adapt or strengthen to meet their future requirements and address challenges.
Growth: You will be accountable for the end-to-end delivery of the pursuit, overseeing the positioning, win planning and delivery of the bid. Developing, maintaining and implementing an account strategy aimed at positioning for future work. Developing and implementing a sales strategy, ensuring compliance with internal sales process and governance, aimed at winning new work that will be of significant size, complexity or importance to a business.
Leading the end to end delivery of a major pursuit, including effective long term positioning, leading the pursuit during procurement including estimating and managing the bid budget, developing a high calibre ‘technical/quality proposal’, delivery of a pricing / commercial strategy that is attractive to the client and creates a sustainable commercial position for delivery, ensuring we negotiate suitable terms and conditions.
Prepare and conduct regular account reviews with business leaders to promote transparency and alignment on the account goals and performance. This will include intelligence gathering and sharing and engaging with the wider business to build and maintain an effective engagement plan.
Experience in the water sector or another relevant sector. Experience in client account management and business development and an ability to drive business growth through effective client management and service delivery. Ability to analyse performance metrics and implement strategies for continuous improvement.
We celebrate diversity, including neurodiversity, and believe it enriches our team. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role.
Account Manager - Hybrid/Flexibility/remote in Chesterfield employer: AECOM
At AECOM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, we provide extensive career development opportunities, flexible hybrid working arrangements, and a supportive environment that values diversity and inclusion. Join us in our mission to deliver a better world while enjoying the benefits of working with a global leader in infrastructure consulting.
