At a Glance
- Tasks: Support the specifications team with admin, technical, and editorial tasks for project documents.
- Company: Join AECOM, a leading firm in buildings and places with a hybrid work model.
- Benefits: Enjoy competitive pay, diverse benefits, and a supportive work environment.
- Other info: Flexible hours, great career growth, and a chance to learn new systems.
- Why this job: Make an impact by ensuring high-quality project specifications and collaborating with a dynamic team.
- Qualifications: Strong communication skills and proficiency in Microsoft Office; document control experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Part‑time State/Province: London, City of
Business Group: DCS
Legal Entity: AECOM Limited
Business Line: B&P - Buildings & Places
Work Location Model: Hybrid
Operating Group: International
Primary Location: UK - London - Aldgate Tower
Responsibilities
- Provide administrative, technical and editorial support to the specifications team for efficient production and quality control of specifications and master documents.
- Assist with printing, compiling and issuing project specifications, following internal document control procedures and ensuring correct revisions, naming conventions and document layout elements.
- Support technical and administrative tasks, including setting up bids/projects, managing team and project folders and data, creating fee proposals, and updating project finance documentation.
- Help address client comments, update the Technical Reference Sheet (T‑Sheet) (specification index) and manage documents.
- Work alongside the full‑time Proofreader to ensure specifications are proofread for grammar, spelling, punctuation, and formatting consistency, clear technical inaccuracies, and that regulations and standards are current and applicable to the project region.
- Maintain and update master data sets, reviewing regulations, standards and manufacturer/product information with Technical Leads.
- Review and update Quality Management procedures, including the Best Practice Guide, in response to feedback from the team and project lessons learned meetings.
Qualifications
- Excellent written and verbal communication skills (English).
- Strong knowledge of British and American English grammar, spelling and punctuation.
- Proficient with PDF X‑Change Editor, Microsoft Word, Excel, Outlook, PowerPoint, Teams, and able to pick up industry‑specific specification software.
- Familiar with and open to using AI tools for efficiency.
- Highly organised, detail‑oriented, and able to manage multiple tasks accurately.
- Professional, calm and reliable when supporting deadlines and high‑volume outputs.
- Punctual and methodical with a "right first time" approach.
- Flexible and willing to adapt to new systems and processes.
- Able to express ideas clearly, follow procedures precisely, and proactively respond to tasks.
- Strong relationship‑building skills at all levels.
- Degree qualified; background in document control, technical administration, editorial, or QA/QC is desirable.
All newly hired employees are required to attend an in‑person Day 1 onboarding at an AECOM office location as a condition of employment.
Benefits
We provide a wide array of compensation, benefits and well‑being programmes to meet the diverse needs of employees and their families.
Equal Opportunity
All your information will be kept confidential according to EEO guidelines. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long‑term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address: ReasonableAccommodationsUKI@aecom.com if you would like to apply through the Disability Confident Interview Scheme.
Technical Support Administrator (Non I.T) employer: AECO
AECOM Limited is an exceptional employer, offering a supportive and inclusive work culture that values employee well-being and professional growth. Located in the vibrant Aldgate Tower in London, employees benefit from a hybrid working model, competitive compensation, and comprehensive benefits programmes tailored to meet diverse needs. With opportunities for skill development and a commitment to equal opportunity, AECOM fosters an environment where every team member can thrive and contribute meaningfully to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Administrator (Non I.T)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at AECOM. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical support and document control. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you're detail-oriented and ready for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Technical Support Administrator (Non I.T)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Support Administrator role. Highlight your experience with document control and technical administration, as well as your strong communication skills. We want to see how you fit into our team!
Show Off Your Skills:Don’t forget to mention your proficiency with tools like Microsoft Word and Excel, as well as any experience with PDF X-Change Editor. If you've used AI tools for efficiency, let us know! We love tech-savvy candidates.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use proper grammar and spelling, as this role requires excellent written communication. Remember, we’re looking for someone who can express ideas clearly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at AECO
✨Know Your Documents
Familiarise yourself with the types of specifications and master documents you'll be working with. Understand the internal document control procedures and be ready to discuss how you would ensure correct revisions and naming conventions during the interview.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is key for this role, prepare examples of how you've effectively communicated in past positions. Be ready to demonstrate your knowledge of British and American English grammar, spelling, and punctuation.
✨Be Tech-Savvy
Brush up on your skills with PDF X‑Change Editor, Microsoft Office Suite, and any industry-specific software. If you're familiar with AI tools, mention how you've used them to enhance efficiency in your previous roles.
✨Demonstrate Organisation and Flexibility
Prepare to discuss how you manage multiple tasks and deadlines. Share specific examples of how you've adapted to new systems or processes in the past, showcasing your detail-oriented approach and 'right first time' mentality.
