Technical Support Administrator (Non I.T) in London

Technical Support Administrator (Non I.T) in London

London Part-Time 30000 - 40000 £ / year (est.) Home office (partial)
AECO

At a Glance

  • Tasks: Support the specifications team with admin, technical tasks, and document quality control.
  • Company: Join AECOM, a leading firm in buildings and places with a hybrid work model.
  • Benefits: Enjoy competitive pay, diverse benefits, and a supportive work environment.
  • Other info: Flexible hours, great career growth, and a chance to learn industry-specific tools.
  • Why this job: Make an impact by ensuring high-quality project specifications and collaborating with a dynamic team.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office; detail-oriented and organised.

The predicted salary is between 30000 - 40000 £ per year.

Part‑time

State/Province: London, City of

Business Group: DCS

Legal Entity: AECOM Limited

Business Line: B&P - Buildings & Places

Work Location Model: Hybrid

Operating Group: International

Primary Location: UK - London - Aldgate Tower

Responsibilities

  • Provide administrative, technical and editorial support to the specifications team for efficient production and quality control of specifications and master documents.
  • Assist with printing, compiling and issuing project specifications, following internal document control procedures and ensuring correct revisions, naming conventions and document layout elements.
  • Support technical and administrative tasks, including setting up bids/projects, managing team and project folders and data, creating fee proposals, and updating project finance documentation.
  • Help address client comments, update the Technical Reference Sheet (T‑Sheet) (specification index) and manage documents.
  • Work alongside the full‑time Proofreader to ensure specifications are proofread for grammar, spelling, punctuation, and formatting consistency, clear technical inaccuracies, and that regulations and standards are current and applicable to the project region.
  • Maintain and update master data sets, reviewing regulations, standards and manufacturer/product information with Technical Leads.
  • Review and update Quality Management procedures, including the Best Practice Guide, in response to feedback from the team and project lessons learned meetings.

Qualifications

  • Excellent written and verbal communication skills (English).
  • Strong knowledge of British and American English grammar, spelling and punctuation.
  • Proficient with PDF X‑Change Editor, Microsoft Word, Excel, Outlook, PowerPoint, Teams, and able to pick up industry‑specific specification software.
  • Familiar with and open to using AI tools for efficiency.
  • Highly organised, detail‑oriented, and able to manage multiple tasks accurately.
  • Professional, calm and reliable when supporting deadlines and high‑volume outputs.
  • Punctual and methodical with a 'right first time' approach.
  • Flexible and willing to adapt to new systems and processes.
  • Able to express ideas clearly, follow procedures precisely, and proactively respond to tasks.
  • Strong relationship‑building skills at all levels.
  • Degree qualified; background in document control, technical administration, editorial, or QA/QC is desirable.

All newly hired employees are required to attend an in‑person Day 1 onboarding at an AECOM office location as a condition of employment.

Benefits

We provide a wide array of compensation, benefits and well‑being programmes to meet the diverse needs of employees and their families.

Equal Opportunity

All your information will be kept confidential according to EEO guidelines. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long‑term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address: if you would like to apply through the Disability Confident Interview Scheme.

Technical Support Administrator (Non I.T) in London employer: AECO

AECOM Limited is an exceptional employer located in the vibrant Aldgate Tower, London, offering a hybrid work model that promotes flexibility and work-life balance. With a strong commitment to employee growth, AECOM provides comprehensive benefits and well-being programmes tailored to meet diverse needs, fostering a supportive and inclusive work culture where every team member can thrive. Join us to be part of a dynamic team that values your contributions and encourages professional development in a collaborative environment.

AECO

Contact Details:

AECO Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Administrator (Non I.T) in London

Tip Number 1

Network like a pro! Reach out to people in your field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for interviews by practising common questions and showcasing your skills. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

Tip Number 3

Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!

We think you need these skills to ace Technical Support Administrator (Non I.T) in London

Administrative Support
Technical Support
Editorial Skills
Document Control Procedures
Project Management
Quality Control
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Support Administrator role. Highlight your relevant experience in document control and technical administration, and don’t forget to mention your strong communication skills!

Show Off Your Skills:We want to see your proficiency with tools like Microsoft Word and Excel. If you’ve got experience with PDF X-Change Editor or any industry-specific software, make it known! This is your chance to shine.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and ensure your grammar and punctuation are spot on. Remember, we’re looking for attention to detail!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at AECO

Know Your Documents

Familiarise yourself with the types of specifications and documents you'll be working with. Understand the internal document control procedures and be ready to discuss how you would ensure correct revisions and naming conventions during the interview.

Showcase Your Communication Skills

Since excellent written and verbal communication is key for this role, prepare examples that highlight your ability to express ideas clearly. You might want to bring along a sample of your writing or documentation to demonstrate your proficiency in grammar and formatting.

Demonstrate Organisational Skills

Be prepared to talk about how you manage multiple tasks and stay organised under pressure. Share specific strategies or tools you use to keep track of projects and deadlines, as this will show your potential employer that you can handle high-volume outputs effectively.

Embrace Flexibility and Adaptability

This role requires a willingness to adapt to new systems and processes. Think of examples from your past experiences where you successfully adapted to changes or learned new software quickly, and be ready to discuss them during the interview.