Senior Information Manager in Birmingham

AECOM aspires to set the industry standard for best practice in the management of client information, ensuring full compliance with legislative and regulatory requirements across programmes. The Information Manager is responsible for delivering an accessible, efficient, and compliant information management consultancy service that supports innovation and maximises the effective use of AECOM and client processes and systems. This role is critical in safeguarding client reputation by ensuring all project teams adhere to statutory obligations, industry standards, and established best practice in information management.

As a Senior Information Manager, you will lead the development and delivery of robust, compliant, and value‑driven information management practices across programmes and projects. You will ensure information is treated as a strategic asset—supporting informed decision‑making, enabling digital delivery, and driving organisational value. You will establish and embed governance frameworks aligned with industry standards (e.g. ISO 19650, ISO 27001), oversee Common Data Environments (CDEs), and drive consistency, compliance, and continuous improvement across all information management processes.

Here's what you'll do:

• Strategic Leadership & Governance: Define and implement enterprise‑level information management strategies aligned to organisational and client objectives. Establish and maintain IM policies, standards, and procedures in line with ISO 19650 and broader governance frameworks. Contribute to corporate information governance strategy and business planning. Promote a consistent, scalable approach to IM across programmes and portfolios. Ensure compliance with statutory, regulatory, and contractual requirements, including: ISO 19650 suite, UK GDPR & Data Protection Act 2018, Freedom of Information Act 2000, Public Records Act 1958. Lead information risk management, ensuring risks are identified, reported, and mitigated. Provide assurance reporting to senior stakeholders. Maintain up‑to‑date knowledge of legislation, standards, and emerging best practice.
• Information Lifecycle & Data Governance: Oversee end‑to‑end information lifecycle management (creation, classification, storage, retrieval, retention, disposal). Define and implement data governance frameworks, including metadata standards, naming conventions, and classification structures. Ensure information quality, integrity, accessibility, and security across systems. Enable effective use of information for business intelligence and decision‑making.
• Digital Systems & CDE Management: Lead the configuration, administration, and optimisation of digital platforms including Common Data Environments (CDEs), Microsoft 365 / SharePoint Online, Autodesk and related BIM platforms. Govern access controls, workflows, metadata schemas, and automation. Ensure systems support ISO 19650 workflows and digital delivery requirements.
• Team Leadership & Capability Development: Lead, mentor, and develop Information Management and Document Control teams. Allocate resources effectively based on project priorities and risk profiles. Drive continuous improvement, innovation, and professional development. Promote a strong culture of collaboration, accountability, and data‑driven delivery.
• Stakeholder Engagement & Change Management: Act as a trusted advisor to senior stakeholders on IM risks, strategy, and opportunities. Engage with clients, contractors, and supply chain partners to align IM practices. Lead training, communications, and awareness initiatives to embed best practice. Support organisational change by driving adoption of digital and data‑led processes.
• Reporting & Performance Management: Monitor and report on IM performance, risks, and compliance against agreed KPIs. Maintain and track risk registers and improvement plans. Produce clear, insight‑driven reports for governance forums and leadership teams.

Here's what we're looking for:

• Strong knowledge of data modelling and information structures, including schemas, metadata, and classification aligned to ISO 19650.
• Ability to define data architectures enabling interoperability across CDEs, BIM, and enterprise systems.
• Basic understanding of Power BI and data visualisation, translating data into actionable insights.
• Awareness of AI and machine learning applications (e.g. automation, classification, predictive analytics).
• Experience with cloud platforms (e.g. Microsoft 365, SharePoint) supporting secure information management.

Domain Knowledge:

• Deep understanding of ISO 19650 (information management in context of BIM and digital project delivery).
• Information governance and records management principles.
• Information security standards (e.g., ISO 27001, Cyber Essentials).
• Information classification, marking and handling (e.g., BS 10010:2017).
• Proven experience implementing governance frameworks and managing information risk.

Soft Skills:

• Strong leadership and people management capability.
• Ability to influence senior stakeholders and drive strategic decisions.
• Excellent communication skills, with the ability to translate technical concepts into business value.
• Demonstrated ability to lead organisational change and embed new ways of working.

Experience & Qualifications:

• Minimum 8+ years’ experience in Information Management, Digital Delivery, or Data Governance within the built environment or infrastructure sector.
• Degree (or equivalent experience) in Engineering, Information Management, Data Science, or a related discipline.
• Experience aligned to senior‑level frameworks (e.g., GKIM Level 6 or equivalent).
• Information Governance or Records Management certifications.

Security Requirements: Must have or be able obtain SC Security Clearance.

Benefits: You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well‑being programs to meet the diverse needs of our employees and their families. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long‑term condition, who meet the minimum/essential criteria for the role.