At a Glance
- Tasks: Lead a dynamic team to create unforgettable holiday experiences and drive sales.
- Company: Join TUI, the best-loved holiday company with a culture of care and inclusivity.
- Benefits: Starting salary of £32,500 plus commission, discounts, and health benefits.
- Other info: Embrace diversity and enjoy excellent career progression opportunities.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: Passion for customer service, strong leadership, and ability to thrive in fast-paced environments.
The predicted salary is between 32500 - 32500 £ per year.
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Senior Retail Manager at our Banbury store, you'll lead a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends, bank holidays and evenings.
ABOUT OUR OFFER- TUI offers much more than just a starting salary of £32,500.
- Be rewarded for exceeding your targets with our commission and discretionary bonus schemes.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
- Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings.
- Support and develop your team to be proactive in resolving questions or complaints. If things go off track, you'll be confident to step in and take ownership.
- Drive footfall and customer retention through strategic thinking to spot opportunities with a clear commercial plan to grow our business.
- As technology advances so does TUI, you'll work with a variety of systems empowering you to exceed performance goals and enhance our customers' digital journey.
- Effectively inspire your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets'.
- Recruit and retain talent maintaining high levels of engagement and low levels of attrition.
- Proven passion for leading by example and delivering excellent customer service.
- Confident and fun motivator with a strong drive to achieve goals and sales targets.
- Experienced at prioritising multiple tasks in a fast-paced environment and bounce back from challenges.
- Able to embrace change easily and adapt quickly to new ways of working.
- Fair and inclusive management style who recognises people are our most valued asset.
- Skilled mentor who communicates effectively, leads and develops your team and retains talent.
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Please note if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Senior Retail Manager in Oxford employer: Adzuna
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Senior Retail Manager in our Banbury store, you'll not only lead a passionate team but also enjoy a wealth of benefits including competitive salary, commission schemes, and extensive holiday perks. With a strong focus on employee development and well-being, TUI offers a dynamic work environment where your contributions are valued, making it an exceptional place to grow your career while creating unforgettable holiday experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Manager in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TUI's values and mission. This way, you can show how your leadership style aligns with their inclusive approach and commitment to exceptional customer service.
✨Tip Number 2
Prepare some examples of how you've led teams in the past. Think about times when you inspired your team or turned a challenging situation around. Sharing these stories will help you stand out as a confident and fun motivator!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, growth opportunities, and how TUI supports its managers in achieving sales targets. It’s a great way to demonstrate your proactive mindset.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining TUI and becoming part of a team that creates unforgettable holiday experiences.
We think you need these skills to ace Senior Retail Manager in Oxford
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for customer service and team leadership in your application. We want to see how you embody the values of TUI and how you can inspire others to do the same!
Tailor Your CV:Don’t just send a generic CV! Tailor it to reflect the skills and experiences that align with the Senior Retail Manager role. We love seeing how your background fits with our mission to create unforgettable holiday experiences.
Be Specific About Achievements:When detailing your past roles, be specific about your achievements. Use numbers and examples to show how you've smashed targets and driven sales in previous positions. We’re all about results!
Apply Through Our Website:Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Adzuna
✨Know the Company Inside Out
Before your interview, make sure you research TUI thoroughly. Understand their values, mission, and the specific role of a Senior Retail Manager. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Senior Retail Manager, you'll be leading a large team. Prepare examples from your past experiences where you've successfully motivated and developed your team. Highlight how you’ve handled challenges and driven results, as this will demonstrate your capability to inspire others.
✨Emphasise Customer-Centricity
TUI places customers at the heart of their business. Be ready to discuss how you’ve previously created exceptional customer experiences. Share specific stories that illustrate your commitment to customer service and how you’ve resolved complaints or improved customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about situations where you had to embrace change or manage multiple tasks in a fast-paced environment. Practising these scenarios will help you respond confidently during the interview.
