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For Companies At a Glance
- Tasks: Manage client accounts, negotiate contracts, and build strong relationships with customers.
- Company: Johnsons Hotel Linen supplies the corporate 4-star and budget hotel sectors with top-quality linen.
- Benefits: Enjoy perks like a SAYE scheme, pension, free life assurance, and discounted gym membership.
- Why this job: Join a dynamic team, gain hands-on experience, and make a real impact in customer service.
- Qualifications: Looking for self-motivated individuals with excellent people skills and a can-do attitude.
- Other info: Flexible travel required, mainly in the London area; full training provided.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the National Account Manager role at ADZ Dagitim LTD.
We are seeking a highly versatile, professional, self-motivated, and driven individual to join our National Accounts team. Responsibilities include retaining and growing existing clients, building relationships, reviewing and renewing contracts, and negotiating prices.
This role involves overseeing Area Service Managers for select sites and requires flexibility for national travel, mainly within the London area. The ideal candidate will have excellent people, planning, and organizational skills, with a hands-on approach and a can-do attitude, handling tasks from customer service to administration.
The Company
Johnsons Hotel Linen specializes in supplying the corporate 4-star market and budget hotel sector. We are looking for a Customer Service Manager to support our busy, challenging environment. This hands-on role involves supporting the business and ensuring smooth operations within a small team.
Responsibilities include:
- Representing the Company positively during client visits and building strong relationships.
- Supporting the Senior Account Director with client account management, including review meetings.
- Retaining and expanding our national client portfolio.
- Negotiating pricing and contract renewals.
- Managing hotel linen customer accounts, including reporting and coordination.
- Providing customer support, training, and onboarding.
- Attending service review meetings and coordinating site visits.
- Managing account closures and drafting proposals and contracts.
- Reporting on activities and issues regularly.
Benefits include:
- SAYE scheme
- Pension
- Free Life Assurance
- EAP
- Long Service Awards
- 24/7 GP Helpline
- Discounted gym membership
- Comprehensive onboarding and training programs
- Referral schemes
- Health4All Scheme
- Extra Mile Awards
- Baby Boxes
- Free onsite parking at most sites
Job Type: Full-time
Schedule: Monday to Friday, with weekend availability
Seniority level: Entry level
Employment type: Contract
Industry: Marketing Services
This job is active and accepting applications.
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National Account Manager employer: ADZ Dagitim LTD
Contact Detail:
ADZ Dagitim LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Familiarise yourself with the hotel and hospitality industry, especially the corporate 4-star market. Understanding the specific needs and challenges of this sector will help you engage more effectively with potential clients during interviews.
✨Tip Number 2
Network with professionals in the hotel linen supply chain or related fields. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the National Account Manager role.
✨Tip Number 3
Prepare to discuss your experience in account management and client retention strategies. Be ready to share specific examples of how you've successfully built relationships and negotiated contracts in previous roles.
✨Tip Number 4
Demonstrate your flexibility and hands-on approach by being open to discussing various tasks beyond account management. Highlight any past experiences where you've taken on diverse responsibilities to support your team or organisation.
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, client retention, and negotiation skills. Use specific examples that demonstrate your ability to build relationships and manage customer accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Johnsons Hotel Linen. Emphasise your flexibility, hands-on approach, and ability to thrive in a fast-paced environment. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as people management, organisational abilities, and customer service expertise. Provide examples of how you've successfully handled similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at ADZ Dagitim LTD
✨Show Your Flexibility
Since the role requires travel and adaptability, be prepared to discuss your experiences in managing changing schedules and how you've successfully navigated unexpected challenges in previous roles.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've built and maintained strong relationships with clients or colleagues. Highlight specific instances where your interpersonal skills led to successful outcomes.
✨Be Ready for Negotiation Scenarios
Expect questions about contract negotiations and pricing strategies. Think of a time when you successfully negotiated terms and be ready to explain your approach and the results.
✨Emphasise Your Organisational Skills
Given the fast-paced environment, share how you prioritise tasks and manage multiple responsibilities. Discuss any tools or methods you use to stay organised and ensure nothing falls through the cracks.
