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For Companies At a Glance
- Tasks: Answer calls, process customer requests, and maintain records to ensure satisfaction.
- Company: Leading support firm in Morley with a focus on customer care.
- Benefits: Permanent contract, pension scheme, and comprehensive training programmes.
- Why this job: Join a fast-paced environment where your communication skills can shine.
- Qualifications: Excellent communication, organisational skills, and IT literacy in Word and Excel.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A leading support firm in Morley is seeking a Customer Service Administrator to join their team. The role requires answering calls, processing customer requests, and maintaining records while ensuring customer satisfaction.
The ideal candidate will possess excellent communication and organisational skills, along with IT literacy in Word and Excel.
The position offers a permanent contract and includes a range of employee benefits such as a pension scheme and thorough training programs.
Leeds Customer Service Administrator – Fast-Paced Support in Morley employer: ADZ Dagitim LTD
Contact Detail:
ADZ Dagitim LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leeds Customer Service Administrator – Fast-Paced Support in Morley
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how we would handle difficult customers or tricky situations. This will boost our confidence and help us shine during the interview.
✨Tip Number 3
Don’t forget to prepare questions for them! Asking about their training programs or team culture shows that we’re keen on growth and fitting in with their fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Leeds Customer Service Administrator – Fast-Paced Support in Morley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and organisational skills, as these are key for the Customer Service Administrator role. We want to see how your experience aligns with what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-paced environment and how you can contribute to customer satisfaction. Keep it friendly and professional!
Show Off Your IT Skills: Since the role requires IT literacy in Word and Excel, don’t forget to mention any relevant experience you have with these tools. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at ADZ Dagitim LTD
✨Know the Company Inside Out
Before your interview, take some time to research the support firm in Morley. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Administrator, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively under pressure.
✨Be Ready for Role-Specific Questions
Expect questions that relate directly to the responsibilities of the role, such as how you would handle a difficult customer or manage multiple requests at once. Think about scenarios where you've excelled in similar situations and be ready to share those stories.
✨Demonstrate Your IT Skills
Since the job requires IT literacy in Word and Excel, brush up on these applications before the interview. Be prepared to discuss how you've used them in previous roles, and if possible, bring examples of documents or spreadsheets you've created to showcase your skills.
