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- Tasks: Lead a team of Implementation Managers to deliver efficient customer experiences and robust integrations.
- Company: Adyen is the go-to financial technology platform for major brands like Meta, Uber, and Microsoft.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and a supportive environment to own your career.
- Why this job: Join a dynamic team tackling unique technical challenges while making a real impact in the industry.
- Qualifications: 4+ years of experience leading teams in integration projects within global companies.
- Other info: We value diversity and encourage all voices to apply, regardless of meeting 100% of qualifications.
The predicted salary is between 43200 - 72000 £ per year.
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
We’re looking for an experienced and motivated leader to join our Implementation team to lead a team of Implementation Managers in London. You will join a group of peers spread across London and Europe to propel our implementation team to new heights, setting the standard in the industry. You will lead a group of Implementation Managers who specialize in the Unified Commerce domain, supporting the complex integrations and business models of our customers to give them their competitive edge.
The Implementation Management team supports our large and strategic customers in solution design, integrating and going live in the quickest and most sustainable way possible, with use of comprehensive product knowledge and industry best practices. Implementation managers work on innovative complex projects ranging from online payments integrations, in-person payments (IPP), marketplaces, card issuing programs and financial services.
What you’ll do
- Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. Act as a sparring partner and escalation layer for the team of implementation managers, helping to navigate complex projects and technical challenges.
- Create an inspiring and collaborative team environment with an open communication and feedback culture.
- Scale up the team while preserving the Adyen formula and ensuring our unique culture is fostered.
- Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability.
Who you are
- You have a minimum of 4 years experience leading teams.
- Experienced in building and managing a team of implementation managers, technical consultants or technical project managers. This will include coaching, setting goals and objectives and training the team.
- Experienced with integration projects within a large global company working in professional services, finance, retail or general technology.
- A proven track record of helping to drive change, using data to make informed decisions on setting up tools and procedures, so that Adyen continues to be successful from an operational perspective.
- Understand the dynamics of working in a global organization. Able to develop effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate.
- Proactive hands-on attitude to get things done in collaboration with your team, not afraid to get involved and tackle challenges when the situation calls for it.
- Experience within the Unified Commerce space is a plus, but not a requirement.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
The way we work is guided by the eight principles of the Adyen Formula. Learn more here.
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Team Lead Solutions Engineering employer: Adyen
Contact Detail:
Adyen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead Solutions Engineering
✨Tip Number 1
Familiarize yourself with Adyen's unique culture and the Adyen Formula. Understanding how we operate will help you align your leadership style with our values, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in leading teams through complex integration projects. Be prepared to discuss specific challenges you've faced and how you navigated them, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Showcase your ability to build effective relationships across global teams. Provide examples of how you've collaborated internationally, as this is crucial for success in a global organization like Adyen.
✨Tip Number 4
Emphasize your proactive approach to problem-solving and your hands-on attitude. We value leaders who are not afraid to get involved and tackle challenges directly, so share instances where you've taken initiative to drive change.
We think you need these skills to ace Team Lead Solutions Engineering
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Lead Solutions Engineering position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Leadership Experience: In your application, emphasize your leadership experience, particularly in managing teams of implementation managers or technical consultants. Provide specific examples of how you've successfully led teams and driven change.
Showcase Technical Knowledge: Demonstrate your understanding of integration projects and the Unified Commerce space. Mention any relevant projects you've worked on and how they relate to the role at Adyen.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Adyen. Highlight your proactive attitude and ability to collaborate with global teams, as well as your commitment to diversity and inclusion.
How to prepare for a job interview at Adyen
✨Show Your Leadership Experience
Be prepared to discuss your previous experience in leading teams. Highlight specific examples where you successfully managed implementation managers or technical consultants, focusing on how you coached them and set goals.
✨Demonstrate Problem-Solving Skills
Adyen values individuals who can tackle complex challenges. Prepare to share instances where you navigated difficult projects or technical issues, showcasing your proactive approach and hands-on attitude.
✨Emphasize Collaboration
Since the role involves working with global teams, be ready to discuss how you've built effective relationships across different departments or regions. Mention any experiences adapting to international time constraints.
✨Align with Adyen's Culture
Familiarize yourself with the Adyen Formula and their commitment to diversity, equity, and inclusion. Be authentic and express how your unique background and perspective can contribute to their innovative environment.
